Engineering Manager, Core

Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases.

Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:

• $10 billion+ generated by creators since Patreon's inception
• 100 million+ free memberships for fans who may not be ready to pay just yet, and
• 25 million+ paid memberships on Patreon today.

We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for an Engineering Manager to support our mission.

This role is based in New York or San Francisco and open to those who are able to be in-office 2 days per week on a hybrid work model.

Payments Core Experience aims to create delightful user experiences for all things Payments. Our goal is to create the most reliable, creator-friendly payments tools for creators to run their businesses. We want our platform to be so safe, reliable, and seamless that users look for the Patreon logo on checkout, when purchasing creator media & services around the internet.

As an Engineering Manager of Payments Core Experience, you will be partnering with product, operations, design, and data to craft a vision and roadmap to deliver a high quality payments product for our creators and their fans. You will be overseeing a team of software engineers to realize that vision.

• Set a high engineering bar and support a team of software engineers to achieve it
• Partner with the Payments Platform team to ensure the right engineering foundations are set for not only the team’s product goals but also for payments needs of the rest of Patreon
• Delegate or be hands on when necessary, ensuring key outcomes are achieved while bringing visibility to the team’s work
• Partner with Product and Engineering leads to define Payments north stars, success metrics, and roadmap sequencing for H1/H2
• Use research, product data, and support signals to inform priorities and iterate on designs
• Ensure the core journeys your teams own feel clear, trustworthy, and modern across web and mobile
• Collaborate with other teams so payments experiences feel cohesive across Insights, Creator Success, and other surfaces product areas
• Help the broader company understand the “why” behind the Payments roadmap and the creator and fan problems we’re solving
• Get out ahead of the near-term roadmap and discover future opportunities through product vision initiatives that you propose and manage

• 5+ years of software engineering experience and at 3+ years of experience managing an engineering team
• Proven track record shipping high‑impact, end‑to‑end product work in complex domains (ideally payments, fintech, or other mission‑critical systems)
• Comfortable people managing but stepping in and identifying when more hands on effort is needed to drive the right outcomes
• Deep commitment to building high craft user experiences for both creators and fans
• Experience working with experimentation driven approaches to optimize product surfaces and use of data to inform roadmap decisions
• Skilled at building healthy, trusting relationships across Product, Design, business partners, and other engineering teams.

Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:

• Put Creators First | They’re the reason we’re here. When creators win, we win.
• Build with Craft | We sign our name to every deliverable, just like the creators we serve.
• Make it Happen | We don’t quit. We learn and deliver.
• Win Together | We grow as individuals. We win as a team.

We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a…