Senior Engineering Manager, Recommendations and Marketplace

New York City, San Francisco, or Seattle

About Us:

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters.

Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, Signal Fire, and others.

We’re looking for a highly product-driven, execution-oriented Engineering Manager to define and own the technical vision for how users onboard and activate through our Marketplace Experiences. As a Manager within the Match Success team leadership bench, you’ll transform the way we work, envision, and deliver experiences to our clients and providers to connect seamlessly and form long-lasting care relationships.

You’ll build a team which will architect and deliver the next generation of marketplace authentication services, booking, notifications and activation experiences. This role operates at the intersection of product, engineering, provider success, and quality. You will bring clarity to ambiguity, drive technical strategy, and scale a high-performance engineering culture with a founder’s mindset.

This is a rare opportunity to help build the “Uber/Airbnb of healthcare” and create the marketplace that makes care accessible at national scale.

• Define and own the long-term technical and product visions for core Marketplace Experiences.
• Oversee the re-architecture of scalable backend systems that support high-volume matching, transactions, availability management, and operational workflows.
• Design and evolve our conversion flows including authentication, booking, and applied AI patterns.
• Continually improve key marketplace flows such as appointment management, notification, cancellation handling, and authentication flows.
• Develop operational frameworks for planning, prioritization, incident management, and delivery excellence.
• Use data deeply by instrumenting systems, measuring impact, and optimize marketplace performance and provider-client matching success.
• Lead and mentor a high-performance engineering team, raising the bar for technical execution, communication, and problem-solving.
• Create AI levers for development flows such as documentation, operations, and architectural guardrails to ensure consistency, quality, and efficiency across the engineering lifecycle.
• Advocate for both client and provider experience needs, translating insights into technical investments and roadmap priorities.

• 4+ years of engineering management, including 2+ years leading product engineering teams.
• Demonstrated strength in product engineering, deeply understanding user needs and shaping delightful, high-quality experiences.
• Strong architectural and technical sense – able to define a vision, influence direction, and drive execution.
• Proven ability to deliver complex, ambiguous projects that span multiple teams and stakeholders.
• Highly data-driven mindset, comfortable with experimentation, measurement, and optimization.
• Exceptional communication and cross-functional leadership, including influencing non-technical stakeholders.
• A track record of multiplying talent, mentoring engineers, and creating high-performance environments.
• Founder’s mindset – ownership, speed, scrappiness, resilience, bias toward action.
• Clear frameworks and philosophies for technical leadership, force multiplication, and scalable execution.
• Extremely curious about new technologies such as AI and ways to make teams go faster by keeping engagement high.

Match Success is responsible for helping clients find the right provider and build long-term therapeutic relationships. Your work…