Software Engineer, Applied AI, Conversational Insights

Staff Software Engineer, Applied AI, Conversational Insights

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Note:

By applying to this position you will have an opportunity to share your preferred working location from the following:
New York, NY, USA;
Sunnyvale, CA, USA
.

• Bachelor’s degree or equivalent practical experience.
• 8 years of experience in software development.
• 5 years of experience with one or more of the following:
  Speech/audio (e.g., technology duplicating and responding to the human voice), reinforcement learning (e.g., sequential decision making), ML infrastructure, or specialization in another ML field.
• 5 years of experience with ML design and ML infrastructure (e.g., model deployment, model evaluation, data processing, debugging, fine tuning).
• 5 years of experience testing, and launching software products, and 3 years of experience with software design and architecture.

• Master’s degree or PhD in Engineering, Computer Science, or a related technical field.
• 8 years of experience with data structures and algorithms.
• 3 years of experience in a technical leadership role leading project teams and setting technical direction.
• 3 years of experience working in a complex, matrixed organization involving cross-functional, or cross-business projects.

Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile;

the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast‑paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full‑stack as we continue to push technology forward.

As a key part of Google's Cloud, Applied AI is focused on building first‑generation AI agents to solve real‑world problems for enterprise businesses. We are a fast‑growing team working on cutting‑edge projects and technologies.

As a Software Engineer, you will be a key contributor to the development of AI agents, focusing on analytics, recommendations, and skill discovery. You will own the strategy, scoping, navigation, and outcomes for a large work group, a technically challenging problem, or a long‑term horizon. You will also provide coaching to your team if needed.

Applied AI builds conversational agents deployed at a large scale that achieve very meaningful results in the real world. Some examples include the customer agent built for large call center environments, to fast food ordering handled by our Food AI agent. The team is transforming how enterprises connect with customers through the power of AI. We also offer unique experiences for team members where you get to work directly with the model builders (Google Deep Mind / Vertex), learn and work with brilliant AI leaders, and have access to Global 1000 customers via our existing Google Cloud relationships.

The opportunity in this space is tremendous.

The US base salary range for this full‑time position is $197,000-$291,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job‑related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

• Develop and implement investigative tools for AI Agent performance.
• Design and build recommendation systems…