Software Engineer I​/II

Giga has recently raised a $61M Series A and has several paying customers, including Door Dash. We’re building the next generation of customer experience—real-time AI agents that can understand emotion, resolve issues instantly, and scale across the world’s largest enterprises.

It’s an exciting inflection point for the company. While we have been successful, we have larger ambitions. Our goal is to become the go-to AI platform for all enterprise automation, powered by our voice superintelligence. To achieve this, we need more great engineers.

The work affects millions of people every day and our engineers have autonomy and make true impact. This opportunity is unique because we have brilliant founders, have found commercial success, and see a clear path to becoming a generational company. Some further info about

• es ADoorDash and Giga Partner

ship Giga builds AI agents trusted by the largest B2C companies in the world. Industry leaders like Door Dash trust Giga with their most complex support and operations workflows across voice, chat, and email. If being a part of this resonates with you, please a

pply!
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We're looking for software engineers to help build the systems that power our AI agents. You'll work across the backend, from data pipelines and integrations to agent infrastructure, shipping features alongside experienced engineers who will help you grow. This is a role where you'll contribute to real problems from day one. We expect you to ramp up quickly, take ownership of your work, and operate with increasing independence as you learn the codebase.

You'l l Work On

• examples:
  Atlas:
  Building features for our AI assistant: charts and alerts in Slack, natural language queries, and expanding Atlas to manage platfor
• m resources
  
  Activity Stream:
  Log visualization with filters, timestamps, and frequency charts to give visibility into age
  nt behavior
  
  Dynamic knowledge:
  Adding time-based knowledge (like ongoing incidents) that auto-updates from sources like s
• tatus pages
  
  Agent memory:
  Conversation awareness and recent interaction lookups so agents remember context acro

As an early-career engineer, you'll be paired with senior engineers on larger initiatives while also owning smaller projects end-to-end as you ramp up.

• a Fit If You
  Have 1-3 years of professional software engineer
  ing experience
  
  Are curious and ask good questions—you want to understand why things work
  , not just howCan take feedback well and i
  terate quickly
  
  Prefer shipping over perfection but still care
  about quality
  
  Want to grow at a startup where you'll have real respon

• ly Dinner stipend $150/month wellness benefit (gym, fitness classes
• , mental he
• alth)401(k) plan
  
  Paid parental leave (12 weeks maternal, 6

Giga is an equal opportunity employer. We're committed to providing equal employment opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic.