Vice President, L&A Service Line

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Job Description - Vice President, L&A Service Line (INS
031252)

Vice President, L&A Service Line - INS
031252

Ready to shape the future of work?

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform m large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at  and on Linked In, X, You Tube, and Facebook.

Inviting applications for the role of Vice President, L&A Service Line

We are seeking a highly skilled and experienced Life Insurance Domain Expert to join our esteemed team in the US. This is a senior leadership role in the Life Insurance segment that requires the ability to constantly switch between tactical and strategic lenses. In deal pursuits, this executive SME will provide direction to a cross‑functional deal team, as well as personally contribute to the understanding of business and technology problems, define solutions, and draw out the most appropriate response to the client’s ask that maximizes the value for both Genpact and the client.

• Lead solution‑building effort involving understanding client situation & challenges, articulating our solution value proposition appropriately
• Create the optimal operating model for the client and work with FP&A teams to build a viable commercial case for Genpact and for the client
• Lead liaison with sales teams to understand potential opportunities and work with them to convert the opportunities into deals. The role requires the ability to work across functions, partner ecosystem and the client organization
• Proven understanding of L&A policy admin systems, client buyer trends, emerging technology options and buyer decision drivers in the CIO/CTO office
• Experience in leading guiding conversations on policy conversions in Life & Annuity, challenges experienced in conversion and how insurers are addressing these challenges
• Hands‑on experience in addressing enterprise‑level transformation initiatives involving Automation, Contact Center and/or mailroom in the last 24 months
• Executive presentations, internal and external, are an important function of this role. Ability to clearly and succinctly communicate and strong executive presence is a must
• When not working on specific deal pursuits, this role is required to create and augment market‑facing material to continuously enhance the message of strength in the Life and Annuities segment. The LSA will work closely with Insurance strategy and Marketing teams to ensure Genpact’s offerings are always recent and aligned to buyer needs. From time to time, LSA will publish industry‑relevant blogs, articles, and white papers

• Solid foundational knowledge of Insurance, specifically in Group and Individual Life and retirement products
• Relevant years of hands‑on experience in leading client engagements – Relationship management, operations, Re‑Engineering and/or Transitions
• Must have worked directly or as a vendor for a Life and Annuities insurer in US, UK or Australia for some years
• Experience of having led cross‑functional project teams that did not have a direct reporting relationship to the candidate
• Be aware of the general US and UK life and annuities regulations
• Must have in‑depth knowledge of…