Software Engineer; Provider

Headway’s mission is a big one – to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance.

1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice.

Headway was founded in 2019. Since then, we’ve grown into a diverse, national network of over 45,000 mental healthcare providers across all 50 states who run their practice on our software and have served over 1 million patients. We’re a Series D company with over $325m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation.

We want your time here to be the most meaningful experience of your career.
Join us, and help change mental healthcare for the better.

Building a new mental healthcare system at Headway is only possible because of the scale and leverage that software can provide. The engineering team at Headway is a small but mighty team using technology to build that future (and have a fun time while doing it!).

• Focus on the mission
  :
  We view software as a means of effecting change in the world, not as an end unto itself. We write software to empower our patients and therapists to better solve the problems they’re facing.
• Ship small, learn fast
  :
  We are building new and novel products and believe that we learn what our users need by quickly shipping and iteration
• Everything is a product
  :
  Whether it's our patient search experience or a developer productivity improvement, we treat everything we build at Headway as a product with end-users in mind.
• Optimize for trust
  :
  We believe that engineers should be continually learning. To learn effectively and to be productive, engineers must feel safe asking questions and discussing mistakes.

• Languages: Python 3, Type Script
• Libraries & Frameworks: FastAPI, React, Remix, Next.js, React Aria
• Infrastructure: AWS (Fargate, ECS, S3, and more), Spark and Kafka
• Monitoring: Datadog, Pager Duty, Sentry
• Version Control: Github, Pager Duty

At Headway, we have built the largest network of therapists who accept insurance in the country. Continuing to invest to growing our provider network, directly contributes to our mission to create access to affordable mental healthcare. Here’s a look at the core engineering initiatives that are enabling us to bring providers into the network at a world class rate:

• Provider referrals: One of the most effective growth channels we have is providers referring other providers to Headway. We are building a referrals platform to enable various referral programs.
• Organic growth: We are investing in things like Search Engine Optimization and self-serve onboarding flows to transform how providers discover and sign up for Headway.
• Onboarding optimization: Onboarding to Headway as a provider means both onboarding onto the product and efficiently getting credentialed as in-network with the insurance companies we work with. We are investing in making the product on top of this complex onboarding process as simple and efficient as possible.
• Enabling new growth: Our vision at Headway is to support every provider no matter where they are in their career. We are evolving our platform to support the supervision of pre-licensed clinicians.

We’re looking for experienced engineers who have the ability to deal with ambiguity and learn new technologies and systems. Below are some additional experiences we think help engineers succeed at Headway.

• You have experience working across the stack on modern web applications
• Strong understanding of at least one programming language and comfortability with others
• Shaped work to achieve company and team goals
• Flexed into new technical and…