Lead Software Engineer: Customer Trust Assessment Platform

Job Description

Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top‑notch technology products. As a Lead Software Engineer at JPMorgan Chase within the Consumer & Community Banking in the Fraud Technology team, you will lead talented individuals to build a Next Gen orchestration platform using advanced AI capabilities in Java & AWS.

• Executes software solutions, design, development, and technical troubleshooting with the ability to think beyond routine or conventional approaches to build solutions or break down technical problems.
• Creates secure and high‑quality production code and maintains algorithms that run synchronously with appropriate systems.
• Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development.
• Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems.
• Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture.
• Contributes to software engineering communities of practice and events that explore new and emerging technologies.

• Formal training or certification in software engineering concepts and 5+ years of applied experience in software development.
• 8+ years of experience designing, developing, debugging, and maintaining applications in a large corporate environment.
• Hands‑on practical experience delivering system design, application development, testing, and operational stability.
• Hands‑on experience building AI Agents and leveraging AI powered tools, RAG pipelines and LLM APIs.
• Proficient in coding in one or more programming language(s):
  Java.
• Advanced knowledge of software applications and technical processes with considerable in‑depth knowledge in one or more technical disciplines (e.g., cloud, artificial intelligence, machine learning, mobile, etc.).
• Strong hands‑on experience with Java, Spring, and Spring Boot.
• Experience designing and implementing REST APIs.
• Strong AWS experience, including ECS and Lambda.
• Strong AWS networking and core services knowledge (ALB, NLB, GWLB; VPC, subnets, security groups, IAM, Cloud Watch).
• Good understanding of agile methodologies, CI/CD, application resiliency, and security for internet‑facing APIs (OAuth 2.0/OIDC, JWT, TLS/mTLS, rate limiting).

• Familiarity with middleware technologies.
• Hands‑on AWS Services experience with ECS, Lambda, Aurora Postgres.
• Exposure to cloud technologies.
• Cloud certification.
• Anthropic Claude Code experience.

We offer a competitive total rewards package including a base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility.

These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal‑opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.