Founding Forward Deployed Engineer

NEW YORK CITY + TRAVEL
· NEW GRAD TO MID-LEVEL

You'll be the person who shows up at a customer's office, understands their entire operation in 48 hours, and deploys an AI agent that transforms how they work. Then you fly home and ship the product improvements you identified in the field.

This is the most impactful role ry enterprise deployment starts with an FDE. You're the reason customers sign six‑figure contracts after a two‑week pilot.

• Fly to customer sites and deploy AI agents end‑to‑end — from integration to go‑live
• Shadow schedulers, intake coordinators, and office staff to understand real workflows
• Ship product improvements directly from field observations — 7 improvements in 6 days is the bar
• Present deployment results to customer leadership and close expansion deals
• Own the full stack of a deployment: data extraction, agent configuration, QA, monitoring, and support

• Strong software engineering fundamentals — you can build and ship production systems
• Comfortable with ambiguity — you'll often be the only engineer on‑site figuring things out
• Bias toward action — you'd rather ship something imperfect today than something perfect next month
• Willingness to travel to customer sites (primarily domestic, ~30‑50% travel)
• Genuine curiosity about healthcare operations — you'll be deep in scheduling workflows and care coordination