Senior AI Product Engineer

Overview

Tech @ Ro is building a new digital healthcare system where the patient is in control. We combine telehealth, diagnostics, pharmacy, and logistics into one seamless experience. If you are motivated by impact, scale, and the chance to help lead the patient revolution, we want to talk.

Ro is building a team focused on shipping LLM‑powered products across the patient experience, clinical operations, and internal tooling. We’re hiring a Senior AI Product Engineer for a hybrid Product + Engineering role that owns the full lifecycle of AI products: from identifying high‑value problems to building, shipping, and measuring solutions.

• Embed directly with operators and clinical teams to dissect manual workflows and rebuild them with LLMs and agentic patterns.
• Drive build‑vs‑buy strategy: determine when to build custom orchestration versus integrating third‑party tools.
• Write prompts, evaluation suites, and Python code that connect AI systems to Ro’s products and internal operations.
• Create golden datasets, define evaluation rubrics, and run experiments that continuously improve quality and reliability.
• Define success metrics, measure product impact, and use data to prioritize future investments.
• Shape prioritization, sequencing, and technical direction across the AI pod.

• 5+ years of experience spanning product management, software engineering, applied AI, technical program management, or a combination of these disciplines.
• Proficient in Python and willing to call APIs; you can contribute hands‑on implementation without needing a dedicated backend architect.
• You’ve shipped at least one AI‑powered feature you can discuss in detail, including the metrics that justified it.
• You have strong product judgment and thrive with ambiguity, identifying opportunities through direct observation rather than waiting for detailed requirements.
• You are excited about using AI tools to build software.
• You enjoy working directly with users and operators, rapidly testing ideas, and iterating based on real‑world feedback.
• Bonus: clinical, healthcare, or other regulated‑industry experience.

This is a new function r manager and exact place in the org chart will depend on the shape of the team that emerges. If this level of ambiguity is a deal‑breaker, this isn’t the right role; if it sounds like an opportunity, we want to talk.

The target base salary for this position ranges from $182,300 to $220,000, in addition to a competitive equity and benefits package (as applicable). Compensation factors include location, job‑related knowledge, skills, and experience.

Ro is an equal opportunity employer. We provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training, promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability, or any other legally protected classification under federal, state, or local law.

Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in the application and interview process. Please contact us at [email protected] if you need an accommodation.