Software Engineer, AI Engineer (Applied​/Software)

Role Summary

You will lead the development and delivery of key applications within Gyde’s AI-native brokerage platform—encompassing voice, chat, personalization, and real-time analytics to drive growth, automation, and insights across acquired agencies. You’ll partner with our COO on AI-driven workflows, and Product on roadmap prioritization.

• Build AI-driven applications. Develop applications that use LLMs, voice, and chat to automate broker workflows, unlock revenue growth opportunities, and improve member engagement.
• Ship quality products fast and compliantly. Build tools and infrastructure with a focus on security, reliability, and HIPAA compliance.
• Integrate with third-party systems. Connect to platforms like Agency Bloc, Sunfire, Health Sherpa, and Ideon to streamline agent and member experiences.
• Design for scale. Contribute to a modular, multi-tenant architecture that supports tens of agencies and millions of members on our platform, and key capabilities that enable agent growth, carrier contracting, commission processing, and reporting.
• Collaborate across functions. Partner with Ops, Value Creation, and Data teams to translate real-world brokerage problems into elegant, scalable engineering solutions.

• Strong product sense, fluent in user needs, and an ability to build with empathy for both agents and end consumers (we’ll be in agency offices frequently!).
• A passion for building on the frontier of AI, and, ideally, experience building AI applications.
• A high degree of ownership, urgency, and pragmatism. You thrive in ambiguity and take pride in tackling challenging tasks effectively.
• You will only work with world‑class talent, and you are both highly team-oriented and competitive.
• Bachelor’s or advanced degree in CS, Engineering, AI/ML, or equivalent.
• 3+ years of engineering leadership, and 1+ years building AI/ML products at scale.
• Familiarity with health insurance distribution, healthcare, financial services, and HIPAA compliance is preferred but not required.

Gyde offers a competitive benefits package to all employees.

• Compensation: $175k - $250k + Offers Equity
• Flexible (Unlimited) Paid Time Off
• Remote, or Hybrid Work in Austin or NYC
• Medical, Dental, and Vision benefits for you and your family
• Retirement Plan (e.g., 401K)
• Parental Leave