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R&D Software Intern; Technical Writing & UX

Job in North Boston, Erie County, New York, 14110, USA
Listing for: Keysight Technologies
Apprenticeship/Internship position
Listed on 2026-07-20
Job specializations:
  • Software Development
Job Description & How to Apply Below
Position: R&D Software Intern (Technical Writing & UX)
Location: North Boston

Internship Opportunity

Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~16,800 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.

Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

About the Role:

We are looking for a proactive and creative intern to help improve the user experience of our engineering software, including semiconductor test and test instrument software. You will be responsible for writing clear, user-friendly help files, creating software mockups, designing intuitive user flows, and leveraging AI tools to enhance productivity. This role provides a unique opportunity to work closely with engineers and product designers to make complex technical software more accessible and usable.

Responsibilities
  • Collaborate with engineers and product teams to understand software features and user needs.
  • Write clear, structured, and user-friendly help documentation, including manuals, online help files, and quick-start guides.
  • Create visual mockups and wireframes to illustrate software workflows and interface designs.
  • Design and document effective user flows for software processes.
  • Utilize AI tools to accelerate documentation, generate mockups, and improve overall productivity.
  • Ensure documentation and mockups are consistent with usability best practices.
  • Update and maintain documentation and UX artifacts as software evolves.
Qualifications
  • Currently pursuing or recently graduated in Engineering, Computer Science, Human-Computer Interaction (HCI), Technical Communication, UX Design, or a related field.
  • Strong written and verbal communication skills in English.
  • Ability to understand technical concepts and explain them clearly to users.
  • Basic UX skills: wire framing, user flows, and mockup creation (tools like Figma, Axure or similar).
  • Experience or willingness to learn product tools like Adobe Frame Maker to create professional documentation.
  • Familiarity or interest in semiconductor testing, test instrumentation, or engineering software is a plus.
  • Comfortable using AI tools (e.g., ChatGPT, Copilot or similar) to enhance productivity and creativity.
  • Strong attention to detail, organization, and creativity.
  • Self-motivated and able to collaborate effectively with engineers, designers, and other team members.

Careers Privacy Statement
*** Keysight is an Equal Opportunity Employer.***

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