ServiceNow Developer

Job Description

Our client is seeking a Service Now Developer to lead the next phase of its Service Now maturity, with a primary focus on developing and implementing the Discovery module in an environment where CMDB is already in place. This individual will play a critical role in shaping how Service Now is developed, architected, integrated, and optimized within their ecosystem.

This is not a role for someone who simply designs from a distance or passes issues to other teams. This is a lean, high‑accountability, highly technical role, and this person will be expected to roll up their sleeves, work through technical and process challenges directly, and drive issues through to resolution. The right candidate will be both a savvy developer and a hands‑on problem solver who can tailor Service Now capabilities to fit the environment — not force the environment to fit the tool.

This person will also be responsible for helping transition work currently being handled by one of their partners, ensuring solutions are operationalized effectively, tested thoroughly, and functioning as intended.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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• 8+ years of Service Now development experience with deep, hands‑on solution architecture experience
• Proven experience implementing and/or architecting Service Now Discovery
• Strong experience with CMDB, including CI class structure, relationships, governance, and data integrity
• Experience designing and developing Service Now solutions in complex enterprise environments
• Experience with platform automation, workflow/process optimization, and operational improvement