Bagroom Agent Lead

JFK T1 NEW YORK, Building 86 Cargo Plaza Rd, Jamaica, New York, United States of America

Posted Thursday, April 9, 2026 at 4:00 AM

dnata is one of the world’s largest air services providers. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 129 airports. Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals.

• Continuously lead and participate in the movement of cargo and baggage loading on and off aircraft and transport it between aircraft, outbound bagroom, airport terminals, air cargo facilities and other aircraft.
• Lift cargo weighing up to 70 lbs. during loading/unloading of aircraft, carts and containers.
• Loading/unloading may require lifting over 100 items for a single aircraft.
• Push/pull loaded and empty carts and containers during loading/unloading operations.
• Couple/uncouple carts and/or cargo container dollies.
• Ascend/descend jet‑way stairs while carrying cargo.
• Bend, stoop and crawl to move and stack/unstack cargo in aircraft and containers.
• Stand for up to 4 hours in all weather conditions to upload or unload cargo and direct traffic.
• Walk continuously to load/unload cargo from pallets, containers, carts or conveyor belts.
• Complete safety checklists for motorized equipment.
• Drive and operate motorized equipment (tug, belt loader).
• Read and interpret aircraft load sheets, checked baggage tags and cargo labels.
• Operate a computer to enter and retrieve data for weight and balance purposes.
• Count baggage/cargo being uploaded/unloaded during operations.
• Connect support equipment to aircraft such as PC Air or GPU.
• Use signaling devices to communicate with co‑workers or flight crew.
• Ensure compliance with dnata, TSA and FAA regulations and policies.
• Other duties as assigned, including meeting the station’s attendance standards.
• Maintain a valid state driver’s license and other FAA/airport required identification, seals or authorizations.
• Be flexible to work variable shifts, weekends, holidays and extended hours on short notice during irregular operations.
• Be able to work in inclement weather and perform frequent bending, stretching, push/pulling, stacking and kneeling in small, confined locations.

• High school diploma or GED equivalent.
• Valid state driver’s license and other FAA/airport required identification, seals or authorizations.
• Must be able to pass SIDA airport and training tests.
• Ability to work variable shifts, weekends, holidays and extended hours on short notice.
• Ability to work in inclement weather.
• Must meet station attendance standards.

Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodations do not create an undue hardship for the Company.

dnata US is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.