International Logistics Supervisor

With minimal supervision, handle all aspects of inbound and outbound logistics regarding domestic and international shipment activities.

• Produce documentation, track shipments, and communicate with forwarders and customs brokers
• Oversee Logistics coordinators and work produced
• Training for the Logistics Department personnel
• All HR responsibilities for direct reports, hiring, discipline, check‑ins, etc.
• Ensure that all documentation is accurate and complete with freight forwarders
• Prepare freight quotes for all types of freight
• Coordinate import and export (ocean/air) shipments; arrange LTL & FTL shipments
• Coordinate weekly consolidations from our warehouse to key customers and provide support to the Sales Support team
• Review, log and approve freight invoices
• Assist various departments with coordination of delivery of MRO
• Key POC for escalated issues
• Reconciling of any Logistic cost invoices
• Timely response within SLA for all JIRA tickets
• Follow‑up and resolve International and Domestic shipment issues
• Oversight and troubleshooting of both UPS and Fed Ex ship stations
• Conduct various analyses for logistics optimization and cost‑savings efforts
• Prepare and maintain various reports
• Assist with additional duties as assigned

This position reports to the Senior Director, Fulfillment.

This position has contact with our Sales, Resource Management, Warehouse, Facilities, Samples, Credit and Product Management. Outside contacts encompass shipping companies, freight forwarders and Maharam International joint ventures and agents. Additionally, there is contact with our clients’ purchasing and logistics personnel.

• Proficient in Microsoft Outlook, Word, Excel and Adobe PDF
• Good interpersonal skills
• Ability to communicate clearly and precisely, both verbally and in writing
• Must be accurate, thorough and neat
• Ability to work independently with minimal supervision
• Experience with UPS World ship and Fed Ex Ship Manager a plus
• Working knowledge of OzLink quote system and Descartes Customs application is desired
• Experience with drop shipping from domestic and international sources is desired

• High School degree required; business school or college degree preferred
• Knowledge of International shipping logistics is required
• Knowledge of Domestic shipping logistics is required
  
  Prior supervisory experience is preferred, not required

Compensation range for this role is $70,000.00 - $80,000.00. Relevant salary considerations will include candidate qualifications and experience, other business/organizational needs and market factors. You may also be eligible to receive a geographic premium, annual discretionary incentive and equity awards which are subject to the rules governing these programs. The company offers a full spectrum of benefits including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Vacation and Parental Leave), Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our associates.

We’re committed to equal opportunity employment, including veterans and people with disabilities.

This organization participates in E-Verify Employment Eligibility Verification. Miller Knoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Miller Knoll Talent Acquisition at