Shipping Manager

Job Description

Brink’s Global Services (BGS) is a division of Brink’s Inc, the world’s premier provider of secure logistics and security solutions in more than 122 countries across 5 continents. Brink’s Global Services specializes in the secure transportation and handling of valuable goods throughout the logistic value chain, from raw materials and components to finished products within the mining, banknote, precious metal, jewelry, security, art and pharmaceutical industries.

We have a challenging opportunity for a Shipping Manager
.

The Shipping Manager is responsible for leading the Shipping Team, comprising Customs Brokers, Customs Entry Specialists and Import/Export Coordinators. The Shipping team is responsible for processing and managing import and export shipments and all activities for U.S. Customs clearances. The position will facilitate a close working relationship and flow of communication with other departments in JFK, across the U.S. and abroad, and will drive proper interaction with U.S. CBP and other regulatory agencies, customs brokers, other vendors, customer service and at times directly with the customer, and develop and maintain key relationships with airlines and cargo handlers.

This position ensures all regulations and related processes are completed in accordance with the law while administering, compiling, validating and processing documentation related to importing and exporting shipments to/from the U.S. between BGS/the Company and its customers. It will be the primary day‑to‑day leader of the shipping team, responsible for their development, production and the level of service provided.

• Develop brokerage business, build and manage an efficient Customs Brokerage team to handle all import entries.
• Develop all subordinate staff and create/implement all internal processes.
• Design effective customer solutions by leveraging customs privileges or improving current methods for BGS USA.
• Ensure compliance with customs laws and regulations for BGS USA.
• Prepare standard operating procedures covering all brokerage, import and export activities of BGS USA.
• Prepare and process import/export documents and other forms on behalf of clients according to customs regulations, laws and procedures.
• Build and maintain awareness of customs compliance requirements among BGS USA internal team and customers through effective communication and training programs.
• Sign import/export documents on behalf of client, using power of attorney.
• Provide guidance to clients on export and import restrictions, tariff systems, letters of credit, insurance requirements and other custom‑related matters; quote duty and tax rates on commodities for clients.
• Prepare entry papers from shipper's invoices in accordance with U.S. Customs Service regulations and regulations of other federal agencies bearing on importation of goods, such as the Environmental Protection Agency and Food and Drug Administration.
• Review rates, trace product movement, file entries with Customs; provide clarification and valuation of merchandise.
• Process post‑entry work including ruling requests, CF 28s, refunds, protests, and drawbacks.
• Manage Foreign Trade Zone and ensure the Company remains compliant.
• Stay up‑to‑date on all customs changes.
• Provide direction and structure for the Import/Export department to generate a higher ROI and optimal workflow utilization, including but not limited to training initiatives, establishing key metrics, driving and monitoring productivity and improving business process.
• Develop and maintain key airline relationships.
• Continuously negotiate best air freight rates.

• Minimum of 10 years of Customs Brokerage / freight forwarding / logistics experience.
• Minimum of 5 years experience managing a Brokerage / Shipping department or equivalent.
• Must be a U.S. licensed Customs Broker.
• Expert experience in regulatory compliance related to import/export transportation, primarily airfreight (IATA), trucking, Customs and other regulatory agencies.
• Minimum of 3 years of demonstrated proficiency/experience working with Microsoft Outlook, Word, Excel, PowerPoint.