Air Import Agent; temp

Our client, a leading logistics and freight forwarding organization, is seeking a dedicated Air Import Coordinator to join their team. As an Air Import Coordinator, you will be part of the Import Department supporting the logistics and customer service teams. The ideal candidate will demonstrate strong organizational skills, excellent communication abilities, and a proactive approach to problem‑solving, which will align successfully in the organization.

Job Title: Air Import Agent

Location: Jamaica, NY

Pay Range: $19 - $20 per hour

Shift: 8:00AM - 5:00PM, Monday to Friday

Duration: temp-to-hire

• Provide high-quality customer service by developing and maintaining strong relationships with clients and operational teams.
• Prepare, analyze, and submit documentation to ensure compliance with transportation laws and regulations.
• Anticipate, identify, and resolve issues that could delay freight movement or release.
• Coordinate with brokers, service providers, and internal teams to ensure timely and efficient shipment processing.
• Assist with training within the department and support account implementation efforts.

• High school diploma or GED required.
• 2+ years of Air Import experience.
• Proficient in Excel.
• Experience with logistics coordination.
• Strong customer service, organizational, and communication skills.
• Knowledge of freight forwarding, air export regulations, and international trade banking requirements.
• Basic math skills for conversions and currency evaluations, with some experience in ETA checks and airline coordination.

• Opportunity to work in a dynamic and supportive environment.
• Hands‑on training and professional development.
• Engagement in a vital role within the logistics industry.
• Collaborative team culture that values diversity and inclusion.
• Potential for future growth within the organization.

• Medical and Prescription Drug Plans
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)