Shuttle Supervisor

Location: Jamaica

** Overview*
* The Airport Shuttle Supervisor position is responsible for coordinating, executing, reporting daily operations of the shuttle bus service, and giving direction, motivation, and guidance to Bus Operators and Fueler/Cleaners.

** Compensation:**  $30.14 per hour.

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data.

** Benefits:
** ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Staff & Management () .

***** PREVIOUS DISPATCH AND SUPERVISORY EXPERIENCE IS REQUIRED****
* ***** Must have a valid CDL A/B with Passenger Endorsement at time of application****
* ** Responsibilities*
* *
* Essential Functions:

*
* · Conducts quality improvement inspections within assigned areas of responsibility.

· Ensures safety and satisfaction levels are meeting and/or exceeding expectations.

· Assures the highest quality of customer satisfaction.

· Assists with Training and Development

· Provides guidance to Bus Operators and Fueler/Cleaners

· Monitor the rotation of buses in service.

· Provides excellent customer service to guests; respond to guest inquiries in a courteous manner, give directions, etc.

· Leads and participates in a team to ensure the successful operation of the shuttle bus service.

· Conduct safety observations

· Complete daily operational reports

· Report performance issues to Management

· Establishes and maintains effective communication and working relationships with passengers, co-workers, managers, etc.

· Complies with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities.

· Capability of working various shifts as Operations is 24/7

· This position requires implementing corrective action in cases of team member disciplinary issues, ensuring that necessary measures are taken to address performance or conduct concerns effectively.

** Responsibilities:*
* · Provides leadership and direction to team members.

· Provides open communication between Bus Operators, Fueler/Cleaners, Management, and fellow Supervisors.

· Provides positive coaching to team members.

· Assists with the training of team members.

· Oversee the adherence of the daily and weekly Bus Operator and Fueler/Cleaner work schedules.

· Reports damaged, broken and out of work features/items.

· Coordinate scheduling for extra service requests by client

· Oversees and performs additional service requests.

· Provides training to all new team members.

· Attends and participates in all meeting and training sessions.

· Completes time sheets, validates time sheet accuracy, and delivers time sheets to office.

· Performs all tasks and duties required of your team.

· Assign buses to Bus Operators

· Assign tasks to Fueler/Cleaners

· Complete required reports

· Email communications

· Can be positioned at Dispatch or in the Field

· Miscellaneous duties as assigned.

· Ability to work in various weather conditions.

** Qualifications*
* *
* · Must have a valid CDL A/B with Passenger Endorsement*
* ·

Preferred Qualifications:

· Customer Service Experience

· 1 year of similar work experience

· Proficiencies with the use of online applications and Microsoft Office

REQNUMBER: 151252

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law.  ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call .  

We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.