Chick-fil-A Delivery Driver

As a Chick-fil-A Delivery Team Member, you play a vital role in ensuring our guests receive high-quality food delivered safely, promptly, and with excellence. This role combines Back-of-House (BOH) responsibilities with delivery operations. You will prepare, package, and deliver menu items while upholding Chick-fil-A’s standards for food safety, cleanliness, and guest satisfaction. Safety is a top priority in both the kitchen and the delivery environment.

Must have Delivery Experience

Must be experienced in handling an E-bike

Must be comfortable in handling an E-bike during rain or cold weather

• Deliver orders accurately, courteously, and on time, ensuring high guest satisfaction.
• Verify, package, and secure food orders before departure; ensure accurate labeling and temperature control.
• Maintain delivery route awareness—use bike lanes, avoid restricted areas, and comply with all local traffic and e-bike laws.
• Assist with BOH food preparation, cooking, and packaging when not delivering.
• Maintain cleanliness and sanitation of workstations, food prep areas, utensils, and equipment.
• Restock and replenish supplies as needed and ensure kitchen readiness for rush periods.
• Communicate effectively with dispatch, leadership, and other team members to ensure smooth operations.
• Complete trash removal around the restaurant

• Follow all Chick-fil-A and local food safety standards, including handwashing, temperature monitoring, and proper storage.
• Prevent cross-contamination by adhering to allergen safety and FIFO (First In, First Out) procedures.
• Clean, sanitize, and organize all food contact surfaces, equipment, and storage areas throughout the shift.
• Conduct and document food temperature checks and report any discrepancies or hazards to management.

All Chick-fil-A Delivery Team Members must comply with NYC and state bicycle laws and company safety policies. You are responsible for maintaining and operating delivery bikes safely and professionally.

Mandatory Equipment & Gear:

• Properly fitting helmet, front white headlight, rear red taillight, and reflective materials for visibility.
• Bell or horn audible from at least 100 feet.
• Reliable brakes, properly inflated tires, and regular mechanical inspections.
• High-visibility clothing/vest, gloves, and safety pads where appropriate.
• Body cameras must remain powered on, recording, and fully charged during delivery shifts.

• Obey all traffic signals, signs, and right-of-way rules.
• Ride in the direction of traffic and stay within bike lanes when available.
• Do not ride on sidewalks or in restricted zones.
• Avoid distractions such as texting, headphone use, or loud music while riding.
• Report all accidents, damages, or near-misses immediately to management.
• Violations of traffic or safety rules may result in disciplinary action or loss of delivery privileges.

• Properly operate kitchen and delivery equipment (grills, fryers, ovens, bikes, etc.).
• Perform daily equipment inspections and report any malfunctions or safety hazards immediately.
• Conduct routine cleaning and preventive maintenance (hood filters, grease traps, bike upkeep).

• Maintain a clean, organized, and safe kitchen environment at all times.
• Dispose of waste properly, clean drains, and ensure compliance with health and sanitation standards.
• Assist with receiving and storing deliveries, verifying product quality, and rotating stock as needed.

This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you.

If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.