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Agent - Ocean Export

Job in Holley, Orleans County, New York, 14470, USA
Listing for: Expeditors
Full Time position
Listed on 2026-07-19
Job specializations:
  • Transportation
    Transportation & Logistics, Freight, Transportation Manager, Dispatcher
Job Description & How to Apply Below
Location: Holley

Agent - Ocean Export

Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 18,000 trained professionals in a worldwide network of over 340 locations across six continents. Expeditors' promise, "You'd be surprised how far we'll go for you." is not mere hype; it is our commitment to go beyond the expectations of what companies need from a global logistics provider.

Our culture is about exceeding our customers' expectations and providing a place for our employees to make a career.

Job Description

Scope of Position

Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Export Department.

Major Duties and Responsibilities

  • Ensure smooth and timely freight process flow
  • Ensure accurate and timely data entry into our operational system
  • Understand all the elements of Ocean DLSOP in Indonesia and correctly interpret this information to fulfill our customers' instructions and expectations.
  • Track and Trace Ocean Export Files and reporting
  • Meet compliance at all times to regulations internal and external in accordance with government regulations
  • Understand department process flow, and looking for best practices to improve operational efficiency and productivity
  • Ensure all customers standard operating procedures in place and updated in the DLSOPs
  • Overseas communications, timely responses to emails and requests (internal and external)
  • Utilize all technology tools available in the company to perform customer service and operations duties.
  • Escalation of problems to Management when necessary
Qualifications
  • Understanding of ocean documentation process a plus
  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
  • Pro-active, strong organizational skills
  • Good computer skills (Excel, Word)
  • Must be ready to work overtime if/when necessary.
  • Fluent in English
Additional Information
  • Application Closing:
    Jul. 31st, 2026
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