Broker Review Manager

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Sr. Import Compliance Manager you will implement and enforce DHL's Customs policies and procedures. DHL's continued success relies upon this role's ability to review, interpret and implement existing and new DHL policies.

• Manages import and export compliance activities in the U.S. gateway environment in an efficient and cost-effective manner
• Develops and maintains relationships with CBP, offering operational advise and identifying unities for operational and compliance improvement
• Develops and maintains excellent working relationships with numerous outside agencies (Airlines, Handling agents, OGA's & TSA) ensuring all specific requirements are met and DHL's operational activities are not compromised
• Ensures compliance with federal and foreign regulations governing shipment, receipt and documentation of imported and exported products through DHL facilities
• Monitors in-bond shipments to ensure compliance with in-bond requirements and closure of in transit transactions
• Initiates, monitors and revises policies, procedures and service standards for customs clearance and import operations
• Interprets trade and compliance policy and provides regulatory guidance relative to import procedures, documentation, business processes, record keeping, audits and training
• Conducts regulatory compliance audits and self-audits. Develops and maintains associated databases, reports and documentation. Facilitates corrective actions in areas of non-compliance
• Ensures duty payment is timely and accurate
• Ensures duty billing is accurate and does not exceed amounts paid or payable to CBP
• Ensures quality system is implemented and maintained within the Clearance and Export Departments
• Manages to a reduced volume of CBP and OGA Fines and Penalties
• Manages to a reduced volume of Post Entry functions
• Provides compliance support to the global account entry team and drives quality and compliance to customer's specifications and standards
• Provides compliance support to import and export managers and working groups within the gateway
• Designs, develops and reviews business process flows and procedures identifying process improvements. Collaborates with gateway management, Gateway Services and DHL compliance to implement projects and support changes as required
• Develops and coordinates internal compliance training
• Ensures quality communication between the Clearance Department and other U.S. Gateways and the Global Network. There must be excellent communication/relationships with these sites to ensure shipments are handled in accordance with CBP and OGA regulations
• Develops and maintains relationships with DHL customers, sales and gateway operations offering compliance expertise and guidance
• Contributes to the DHL compliance team P&L to provide cost efficiencies in line with company strategy and projections
• Sets, measures and reviews KPIs, targets and objectives for direct reports, as appropriate, to facilitate achievement of company objectives and personnel development
• Domestic travel up to 25% to ensure on site responsible supervision of import and export activities

• Import Entries
• Export Shipments
• Regulatory Audit and Self Audit
• Post Entry Corrections
• Fines and Penalties
• Duty Pay-in
• CBP, OGA and BIS Compliance
• CBP, OGA and BIS Relations

• Valid Customs Broker License required
• Typically requires Bachelor's or Master's degree in related discipline or work equivalent of 5-10 years of…