Airport Coordinator - JFK

Seasonal Airport Coordinator - JFK

This is a seasonal, part-time position assisting our Logistics Team at specific US hub airports during the peak summer travel season (mid-June to mid-August). Airport Coordinators are the primary point of contact for families on travel days, working in the airline check-in area to greet and assist TFT travelers and their families.

• Provide excellent customer service: As the first point of contact for many families, create a positive and welcoming experience. Calm anxieties, answer questions, and build excitement for the upcoming trip.
• Facilitate check-in and airport processes: Guide travelers through check-in, security, and boarding procedures. Escort Unaccompanied Minors as needed.
• Track and manage traveler groups: Maintain clear communication with travelers and TFT staff to ensure all students are accounted for. Adapt to flight delays, cancellations, and other changes.
• Handle travel-related issues: Act as the first responder for problems during check-in or with connecting flights. Collaborate with airline staff and other stakeholders as needed.
• Provide occasional overnight chaperone support: Stay at an airport hotel to supervise travelers if needed due to airline schedule changes or emergencies.

• 21+ years old with a government-issued  valid credit card
• Clean background check
• Live near JFK Airport with reliable transportation (car or public transit)
• Working smartphone and access to spreadsheets
• Experience working with teenagers
• Ability to work 12+ hours on/off and stand/walk for extended periods
• Excellent communication and interpersonal skills
• Ability to stay calm and resourceful under pressure
• Significant airport/airline experience preferred (bonus for experience with Unaccompanied Minors)

Must be available for at least 8-10 of the following dates. Those with more availability will be given greater consideration. (Not guaranteed to work all dates; hotel overnights as needed)

June: 25th, 27th, 29th

July: 2nd, 5th, 7th, 8th, 9th, 11th, 14th, 15th, 16th, 18th, 19th, 20th, 21st, 22nd, 23rd, 24th, 25th, 28th, 30th, 31st

August: 2nd, 3rd, 4th, 5th, 7th, 10th, 12th

Compensation is based on time spent at the airport, with increased pay if an overnight airport stay is needed. Meal and travel stipends will also be included.