Transportation Supervisor

New York SC, 130-02 South Conduit Avenue, Jamaica, New York, United States of America

Posted Friday, August 21, 2026 at 4:00 AM | Expires Monday, August 31, 2026 at 3:59 AM

We have an incredible opportunity for a dynamic, energetic, and eager Transportation Supervisor in New York!

About DO & CO

We have a passion for hospitality culinary delights on every elevated floor and in the sky. With our three business segments, Airline Catering, International Event Catering, Restaurants, Lounges & Hotels, we offer gourmet entertainment all over the world. We operate in 33 locations, 12 countries and 3 Continents, maintaining the highest standard of quality in both our products and services. We refine the classics, develop the unknown and grow constantly – sometimes beyond our own expectations.

Position Overview

The Transportation Supervisor is a hands-on operational leader responsible for overseeing the full cycle of transportation and dispatch activities in a fast-paced, flight-sensitive environment. This role coordinates drivers, driver helpers, dispatchers, guides, dock personnel, vehicles, and equipment to ensure safe, efficient, and on‑time flight service.

The ideal candidate thrives under pressure, makes sound decisions in real time, and leads with authority, professionalism, and composure. This individual will take ownership of operational results, staffing coverage, overtime management, safety compliance, and continuous improvement while maintaining strong working relationships across the operation.

Responsibilities

• Oversee daily transportation, dispatch, dock, ramp, and logistics activities to ensure safe, efficient, and on‑time flight service.
• Monitor active flights and operational activity in real time, identify at‑risk departures, and initiate immediate corrective action when delays or service disruptions occur.
• Ensure drivers have confirmed flight assignments and that all required dispatch system entries are completed before the estimated time of departure.
• Coordinate closely with dispatchers, drivers, driver helpers, guides, dock personnel, airline representatives, and internal departments to maintain service quality and delivery schedules.
• Lead shift briefings, communicate operational priorities, and ensure employees understand their assignments, responsibilities, and safety expectations.
• Provide direct, hands‑on supervision during peak operational periods and redistribute resources as needed to address bottlenecks, staffing shortages, and delayed flights.
• Manage shift handoffs and ensure accurate communication regarding flight activity, staffing, vehicles, equipment, delays, incidents, and outstanding operational concerns.
• Plan, prepare, and publish employee schedules while ensuring appropriate staffing coverage based on operational and flight demands.
• Manage callouts, absences, leave requests, and schedule changes proactively to minimize disruption to the operation.
• Monitor employee hours and overtime daily, adjust staffing to reduce unnecessary overtime, and report trends or concerns to management.
• Supervise, train, coach, and develop drivers, driver helpers, dispatchers, guides, and dock personnel.
• Monitor individual and team performance, reinforce established procedures, provide constructive feedback, and address performance concerns promptly.
• Foster a respectful, professional, and accountable work environment while addressing interpersonal conflicts fairly and constructively.
• Verify that vehicles are inspected, properly fueled, roadworthy, and available before operations begin.
• Coordinate vehicle and equipment assignments based on flight schedules and operational requirements.
• Maintain accurate records of vehicle usage, inspections, availability, condition, driver logs, delivery activity, and corrective actions.
• Address vehicle or equipment malfunctions promptly and coordinate required repairs or maintenance with Fleet Management.
• Oversee the accurate use and real‑time functioning of applicable transportation and dispatch systems, including transportation related software or similar platforms.
• Resolve system errors, blocks, or interruptions during live operations and escalate technical…