Dispatcher - Weedsport NY

Job Details

Job Location:

Corporate Office
- Weedsport, NY 13166

Position Type:
Full Time

Education Level: 2 Year Degree

Salary Range: $48,000.00 - $55,000.00 Salary/year

Travel Percentage:
None

Job Shift: Monday
- Friday: 8:00am to 5:00pm

Job Category:
Transportation

$48,000 - $55,000 annually (based on experience

Shift: Monday-Friday 8AM - 5PM

The dispatcher is responsible for the weekly optimization of all assigned trucks regarding:

• Coordinate freight using the load progression workflow to direct drivers to the appropriate locations according to customer needs.
• Using excellent communication and problem-solving skills when engaging with drivers or customers to resolve shipping requirements or concerns.
• Communicating regularly with the terminal manager to ensure terminal flow and profitability.

• Understand the load life cycle and use the Load Progression Workflow/tools to manage the assigned terminal drivers and units.
• Able to plan future loads for drivers/equipment while maintaining weekly sales targets for the assigned terminal.
• Broker excess freight to carriers and sister terminals.
• Demonstrates initiative & creativity to meet metrics and goals.
• Communicate with the terminal manager:
  • Dispatch plans/options.
  • Issues with problem drivers/lanes.
  • Load declined by driver.
  • Service failures.
  • Driver issues/frustrations.
  • Trends in Customer Orders.
  • Customer concerns or complaints.
  • Broker/Carrier/Sister-Terminal concerns or opportunities.
• Communicate with drivers:
  • Dispatch plans or changes.
  • Breakdown status updates.
• Communicate with customers:
  • Day-to-day freight coverage.
  • General load scheduling and availability.
• Proficient at data entry such as:
  • Planning Daily/Weekly Dispatch.
  • Reviewing/communicating changes to plan as required.
  • Clear International Shipments with CBSA and U.S. Customs.
  • Create and manage state DOT permits. Example:
    Overweight Permits.
  • Administrative functions related to orders.
• Manage after-hours calls & problem solving 24/7 access (required).
• Meet new drivers assigned to the terminal.
• Attend terminal specific events.
• Always maintain a professional interface - always representing Page.
• Knowledgeable and supports Safety, ELD, HOS & CSA communications with Drivers.
• Works well with minimal supervision.
• Regular Attendance & Punctuality.
• Complete required Safety and Job Training.

• Meritain Aetna (2 plan options)
• Company sponsored HRA (Health Reimbursement Card)
• Excellus Dental
• Excellus Vision
• Group Sponsored Life/ADD - 1x annual salary.
• Pet Insurance (3 plan options)
• Voluntary Supplemental plans offered through Colonial to include.
• (Accident, Disability, Cancer, Life/ADD, Dependent Life/ADD, Medical Bridge, Teladoc)
• Company sponsored EAP (Employee Assistance program)
• 401K to include Company Match
• Monthly Profit Share
• PTO (Paid time off)
• Paid Holidays (Christmas, New Years, Memorial Day, July 4th, Thanksgiving and Labor Day)

• Associate degree (preferred).
• 2 years of dispatch work experience in the commercial transportation industry.
• Strong computer skills.
• Strong listening skills.
• Solid judgment and decision-making ability.
• Ability to manage time and multitask.
• Must have critical thinking skills.
• Service and detailed-oriented personality.
• Strong ability to communicate and work in a team.
• Must pass a post-offer, pre-employment drug test and agree to agencies drug free workplace policies.
• Transportation software experience a plus.
• Quick Learner
• Able to function in a fast-paced environment.
• Valid Driver License

It is the policy of Keith Titus Corporation to provide equal employment opportunities to all qualified persons, and to recruit, hire, train, promote and compensate persons in all jobs without regard to race, color, religion, sex, national origin, disability, or sexual orientation.