Controller Maintenance

Location: Long Island City

Position Summary:

The Maintenance Controller maintains continuous surveillance over the airworthiness of the Jet Blue aircraft fleet and is a single designated interface between Technical Operations and Dispatch providing control and direction for all aircraft maintenance concerns. The Maintenance Controller is designated as the single point of contact for aircraft status, restrictions, and is the Technical Operations focal contact point with respect to the rest of the airline.

Essential Responsibilities:

Uses real time aircraft monitoring applications to provide proactive resolution of in-service discrepancies.

Central point of contact for front line crew members, business partners and all other aircraft maintenance related matters.

Authority and responsibility for the supervision and coordination of all unscheduled maintenance functions that are accomplished using Jet Blue Airways procedures.

Focal point within the System Operations Center (SOC) for all aircraft maintenance related items and provides bidirectional communications to business unit members as required by the general maintenance manual and internal operating procedures.

Provides real time recovery support and technical advice for aircraft that are out of service, liaises with front Line Maintenance, contract maintenance, Aircraft on Ground (AOG), Engineering, Dispatch, Sys Ops and Flight to establish a recovery plan of action.

Maintain constant surveillance of overall line station activity. Supports both Jet Blue Line maintenance and Contract Maintenance business partners in all matters regarding aircraft maintenance. Overall authority over the application of the Jet Blue Airways deferred maintenance process and tracking the repair requirements as outlined in the general Maintenance manual and required by Operations Specification requirements

Recording all delays and cancellations including flight interruptions for cities which do not have Jet Blue staffed Aircraft Maintenance Technicians (AMTs); including flight interruptions

Other duties as assigned.

Minimum

Experience and Qualifications:

High School Diploma or General Education Development (GED) Diploma Five (5) years of aircraft maintenance experience

Five (5) years of experience in heavy transport aircraft

Federal Aviation Administration (FAA) Airframe and Powerplant Certificate Available for occasional overnight travel (10%)Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge Must be able to work flexible hours during the day and night operation

Willing to work overtime when operational requirement is needed

Depending on location, may need to acquire and maintain a United States Customs Clearance Must pass a pre-employment drug test

Must be legally eligible to work in the country in which the position is located

Authorization to work in the US is required, this position is not eligible for visa sponsorship

Preferred

Experience and Qualifications:

Bachelor’s degree in Aviation Maintenance Management Two (2) years of Maintenance Control Experience (Heavy Transport)
Proficient with Microsoft Office suite and in the use of digital manuals

Ability to stay focused and work under pressure

Excellent written and verbal communication skills

Strong work ethic

Previous leadership experience­­ Crew member Expectations:

Regular attendance and punctuality

Potential need to work flexible hours and be available to respond on short-notice

Able to maintain a professional appearance

When working or traveling on Jet Blue flights, and if time permits, all capable crew members are asked to assist with light cleaning of the aircraft

Must be an appropriate organizational fit for the Jet Blue culture, that is, exhibit the Jet Blue values of Safety, Caring, Integrity, Passion and…