Delivery Service Associate

Description

For over 80 years, the dedicated team at Winston Flowers has been committed to fostering excellence in everything we do. Today, our family-owned company has a worldwide online presence, twostate-of-the-artdesign studios-60,000 square feetin Boston and
12,000 square feetin New York City—and retail shops throughout the Greater Boston area and in Greenwich, Connecticut. Each and every person on our team works in pursuit of a singular goal: to take care of our clients’ precious moments as if they were our own.

We are seeking a full-time Delivery Service Associate to assist our team in Long Island City, New York. Responsibilities include but are not limited to:

• Safely and efficiently deliver Winston Flowers products throughout NYC, Westchester, and the extended Tri-State area, including New Jersey and Connecticut. Deliver a range of products, including floral vase arrangements, plants, large vases, containers, and other client orders.
• Provides professional, courteous service at every delivery while maintaining Winston Flowers standards for product quality, accuracy, presentation, and client experience.
• Manages delivery routes and time effectively to meet scheduled delivery windows and priority delivery requirements.
• Communicates with clients and internal teams regarding delivery questions or issues and use sound judgment and available company resources to resolve concerns promptly.
• Assists with client setups, installations, and event deliveries as needed.
• During periods between deliveries, assist with studio maintenance, floral processing, and other operational projects based on business needs.
• Maintains a clean, organized, and safe delivery vehicle and follow all company procedures and applicable safety requirements.

• Company vehicle is provided; must have a valid driver’s license with clean driving record free of violations
• Previous experience in luxury service or hospitality industry preferred; event setup/breakdown experience is very helpful
• Strong interpersonal skills and a high level of enthusiasm and self-motivation
• Self-directed, with the ability to multi-task, with the ability to work independently and as part of a team
• Ability to lift up to 75 pounds on a regular basis

• Flexible work schedule required; weekend availability is a must
• May participate in late-night event breakdowns as business needs require
• Peak business periods will require extended workdays and work weeks