Warehouse Coordinator

Job Summary

Supporting the warehouse management team, drives assignments and priorities to the warehouse team via dashboard management, and acts as liaison to inside customers via incoming/outgoing phone calls, emails, and/or Jira requests regarding customer orders, shipment information, etc. Monitor and expedite shipments to meet Maharam’s on time performance to our customers.

• Assist in monitoring inbound email correspondence to the warehouse office.
• Handle Jira tickets related to shipping issues, receiving discrepancies, order corrections, and system-related problems.
• Create, update, track, and follow up on Jira requests.
• Manage and resolve all Past SLA Jira tickets, including research, updates, and coordination with internal teams.
• Communicate resolutions, next steps, and status updates through Jira.
• Monitor orders that are about to fall out of our on time performance commitments; do what’s necessary to expedite such orders within the warehouse/fulfillment center, to the point of order fulfillment and customer delivery.
• Works with the receiving team, as required, to ensure the efficient receipt of materials and prompt storage to the warehouse and inventory management system.
• Coordinate with outside 3PL warehouse.
• Perform miscellaneous duties as required.

This position reports to the Senior Director.

This position will routinely have contact with Sales Reps and Coordinators, Yaphank departments including Sales Reps and Coordinators, Resource Management, QA, Credit, and Client Services, with potential client contact.

• Superior telephone and e‑mail skills.
• Ability to confidently handle problem resolution and set production/warehouse priorities.
• Organized and able to multitask.
• Excellent communication skills both written and verbal.
• Computer savvy with working knowledge of MS Office including Outlook and Word; ability to learn Don and various Maharam specific computer functions.
• Must have a today‑attitude (proactive, solution oriented).

Minimum 2 years experience preferred in a warehouse or production environment.

• Compensation range: $25.00 – $27.00 per hour.
• Full spectrum of benefits including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Vacation and Parental Leave), Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our associates.
• Eligibility for geographic premium, annual discretionary incentive and equity awards subject to program rules.

We are committed to equal opportunity employment, including veterans and people with disabilities. Miller Knoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Miller Knoll Talent Acquisition at