Patient Admin Specialist; PAS Newark, CA

Patient Admin Specialist (Pas)

We are looking for a Patient Admin Specialist (PAS) to support front-desk and patient registration activities in an outpatient clinic in Newark, California. This long-term contract opportunity is ideal for someone who enjoys creating a welcoming patient experience while keeping scheduling, documentation, and communication organized and accurate. The person in this role will help coordinate appointments, assist with non-clinical patient inquiries, and provide dependable administrative support that keeps daily clinic operations running smoothly.

Responsibilities:

• Welcome patients upon arrival, manage check-in and check-out activities, and address routine questions related to appointments, billing, and visit logistics.
• Coordinate new patient intake and assist with surgery and clinic scheduling while aligning appointments with provider preferences and urgent patient needs.
• Respond to non-clinical messages and CRM inquiries in a timely manner, forwarding matters that require additional attention to the appropriate team members.
• Support providers and patients by using approved resources, reference materials, and office tools to facilitate clear communication and efficient service.
• Maintain accurate clinic records by updating databases, organizing documentation, and processing internal administrative forms as needed.
• Handle incoming faxes, mail, and clinic correspondence, ensuring materials are routed, distributed, and filed correctly.
• Monitor front-office workflows and contribute to a high standard of service across daily patient registration and administrative operations.
• Use phone and computer systems effectively to manage communications, document information, and support the overall needs of the outpatient practice.