Sr Customer Service Representative
Job in
Newark, Alameda County, California, 94560, USA
Listed on 2026-08-14
Listing for:
Napa Auto Parts
Full Time
position Listed on 2026-08-14
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Management
Job Description & How to Apply Below
Responds to complex customer inquiries regarding products, provides quotes, and handles order entry;
Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales);
Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters;
Maintains appropriate inventory levels by ordering items and expediting backorders;
Provides coaching, guidance, and direction to less experienced Customer Service Representatives
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