Quality Specialist

Role Overview

As a Quality Specialist, you will verify that all processes, services, and products align with regulatory mandates and internal quality benchmarks. Your daily focus will involve auditing operations, inspecting workflows, and interpreting data to pinpoint trends while championing continuous improvement. By partnering with various departments, you will address defects, execute corrective actions, and manage compliance documentation. You will also manage root‑cause analysis reports such as 8D and SCAR/CAR to resolve non‑conformance incidents and customer concerns.

• Contribute to the ongoing enhancement of the organizational quality management system.
• Conduct thorough inspections of manufacturing and service center processes to ensure they meet safety and quality benchmarks.
• Manage the lifecycle of internal non‑conformances and customer complaints, including all necessary reporting, to help improve overall service reliability.
• Oversee the organization and maintenance of essential quality documentation and reporting logs.
• Provide site management with detailed reports regarding safety concerns to help maintain a secure workplace.
• Adhere strictly to all established safety protocols, personal protective equipment mandates, and operational guidelines.
• Ensure your workspace remains tidy and orderly to promote a safe environment for the entire team.
• Operate effectively both as an individual contributor and as a cooperative member of the wider team.
• Complete various additional tasks as needed to support operational goals.

• High school diploma or its equivalent.
• Legal authorization to work within the United States.
• Strong proficiency in written and spoken English.
• Previous experience working in a Quality Control capacity.
• Solid computer skills.
• Demonstrated knowledge and application of ISO 9001:2015 standards.
• Capability to interpret documentation, labels, and written work instructions accurately.
• Physical ability to lift 25–50 lbs. and operate material handling equipment like pallet jacks to support warehouse efficiency.
• Capacity to analyze and interpret technical documents or customer‑provided specifications.

• Requires a moderate level of physical exertion.
• Constant requirement to remain in a standing position.
• Continuous use of hand and finger dexterity.
• Frequent need to kneel, stoop, bend, or crawl.
• Constant reliance on visual acuity to read technical data and operate machinery.
• Frequent lifting, carrying, and pushing of objects weighing up to 50 pounds.
• Constant exposure to high noise levels.
• Ability to maintain mobility, including standing and bending, throughout the duration of a warehouse shift.