Sales Specialist, Newark

About Lucid

At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software‑defined vehicle architecture, our award‑winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.

We achieve this through deep vertical integration, with design, engineering, and production happening in‑house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what’s possible and shape the future of mobility.

The Sales Specialist is the main point of contact for customers throughout the entire vehicle journey: from sales and transaction facilitation to successful delivery. This role is pivotal in ensuring a seamless and personalized customer experience for achievement‑oriented professionals who thrive in goal‑focused settings and have exceptional relational skills.

Key highlights of this role include un‑capped earning potential and a guaranteed hourly wage, with direct rewards based on performance in a dynamic, high‑achieving environment.

• Needs Assessment – effectively gauge customer needs through personalized interactions and insightful questioning.
• Product Expertise – leverage in‑depth knowledge of Lucid products to offer tailored solutions.
• Competitive Landscape – understand competitor models, pricing, and packages to educate customers on why Lucid stands out.
• Customer Relationships – build and nurture relationships to foster brand loyalty.
• CRM – utilize Salesforce to track and manage customer interactions with consistent engagement.
• Pipeline Management – maintain and build a robust sales pipeline through disciplined practices.
• Goal‑Oriented – meet and exceed performance targets, linking sales with exceptional customer experiences.
• Conduct test drives – articulate desired selling points and ensure an exceptional experience while driving Lucid vehicles.
• Deliver an exceptional, memorable sales experience that you would personally want to have.

• Manage end‑to‑end transitions for order to delivery management: support financing/leasing applications, monitor status, and ensure vehicle readiness.
• Successful Delivery – guide the customer through ordering, documentation, financial products, and ensure a smooth purchasing process.
• Handle registration and facilitate payment due at signing.
• Coordinate customer support with Lucid Financial Service and Delivery teams as required.
• Assist with daily operations as needed.

• Clear Communication – use exceptional oral and written skills to deliver relevant information.
• Maintain communication regularly during waiting periods before delivery.
• Active Listening – employ techniques to provide genuinely helpful solutions.

• 2+ years of relevant sales experience in a commission‑based environment, including pipeline management.
• Retail automotive sales and desking experience highly desired.
• Availability for flexible hours, including weekends, evenings, and holidays.
• Proficiency in Microsoft Office, Salesforce, and other retail business systems.
• Proven track record of achieving individual sales goals.
• Curiosity and passion for electric vehicles and the premium market.
• Exceptional communication skills – active listening, clear verbal articulation, and proficient written communication.
• Commitment to continuous learning and rapid skill acquisition.
• Resilience and determination to overcome challenges.
• Understanding of automotive market dynamics, financial principles, and industry trends.
• Proactive, action‑oriented, with a sense of urgency and efficiency.
• Excellent time‑management and organization skills.
• Strong interpersonal skills…