Customer Service​/Collections Account Manager

Job Description

CoWorx staffing is looking for Customer Service/Collections Account Managers in Newark, Delaware area.

Primary job function:
To contact specified individuals in an effort to retrieve any and all of our client’s accounts receivables.

Schedule:

need to be able to work between 8 AM and 9 PM. Required to work 40 hours per week. Required to work at least 2 nights per week (until 9:00 pm) and every other Saturday (half day).

Bonus pay can be available on top of base hourly pay rate.

• Achieve department standards and goals as set by management through continuous efforts to contact clients and collect on debtor accounts.
• Set up suitable payment arrangements once contact with debtor has been made, and follow up on payment arrangements.
• Follow up on all accounts until the account is paid, settled, cured from delinquency, or deemed uncollectible by management.
• Perform all phases of skip tracing work.
• Keep accurate records and documentation of activity on accounts worked through policies and procedures as set forth by the company and abide by all federal regulations.

• Must be 18 year old or older.
• Good written and oral communication skills.
• Good organization skills.
• Ability to work well under pressure, to work independently, and to meet deadlines.
• Goal oriented and motivated.
• Experience in agency or bank recovery preferred, but not necessary.
• Telemarketing and/or customer service skills a plus.
• Knowledge of the FDCPA, credit bureau reports, and computers helpful.

• Bonus pay can be available on top of base hourly pay rate.
• Must be available to attend and complete entire training program.
• Required to work 40 hours per week.
• Required to work at least 2 nights per week (until 9:00 pm) and every other Saturday (half day).
• Don’t miss out on this excellent opportunity to join a hardworking, supportive team - apply with us today to get started!

CoWorx is an equal opportunity employer dedicated to fostering a diverse and inclusive team. We believe that a varied workforce enhances our business outcomes and contributes to a brighter future for our internal teams, Field Talent, customers, and communities. We are committed to considering all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin or veteran status, and we do not discriminate based on disability.

If you are a person with a disability and require assistance during the recruitment process, please reach out to us.

Interested candidates please reference job code 241321 when responding to this ad.

Location:

Newark, Delaware

#MD2301