Administrative Specialist, Department of Materials Science and Engineering

University of Delaware

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Job No: 503228

Work Type: Staff

Location: Newark, DE

Categories: Administrative Support, Full Time

Pay Grade
: 29E

Under the general direction of the Chair and Business Administrator, the Administrative Specialist will be expected to independently execute the duties of this position. The Administrative Specialist maintains well‑organized systems of office practices to support the operations of the Department of Materials Science and Engineering and its administrative needs. The principal responsibility of this position is anticipating, coordinating, and executing all annual academic, recruitment, and outreach events in addition to ensuring the smooth operation of the department’s day‑to‑day operations.

As such, this position demands resourceful problem‑solving, tact, and the ability to maintain confidentiality. The Administrative Specialist interacts with faculty, students, College and University administrators, vendors, other educational institutions, alumni, and the External Advisory Committee as necessary to exchange information and/or solve problems and other issues. As one of the primary front‑line representatives of the Materials Science and Engineering Department, this position greatly influences MSE’s reputation among alumni, the CoE community, and the University community.

• Under the direction of the Business Administrator, assist with all facets of the daily operations of the Department, ensuring compliance with university, state and federal laws, policies, and regulations. Serve as the first point of contact for the Department of Materials Science and Engineering—answering or directing queries via phone, email, or in person. These may include policy questions, as well as financial or administrative matters.
• Ensure that deliveries to department office are directed to the appropriate lab.
• Answer calls from faculty, staff, students, parents, and public; route calls as appropriate.
• Respond to and resolve non‑routine inquiries independently when appropriate, using judgement to elevate complex matters to the appropriate individual within the University.
• Prepare high‑level correspondence on behalf of the department, frequently managing sensitive and confidential information on behalf of the Department Chair and Business Administrator.
• Plan events with significant autonomy, including budgeting, execution, and follow‑up activities.
• Recommend improvements to the Business Administrator on administrative practices and procedures.
• Review and assess reports from Development & Alumni Relations, prepare donor acknowledgement letters, and track and prepare financial reports on donations made to the department. Maintain listing of department alumni, disseminate correspondence and invitation to events as appropriate.
• Responsible for maintaining department website, updating current news, events, and department program information. Provide updates on the Department via various social media platforms (Linked In, Facebook, X, Instagram, etc.).
• Proactively monitor and maintain supply inventory, ordering office supplies as necessary.
• Schedule seminars, faculty meetings, student group meetings and other department events including reserving rooms, itinerary, hotel reservations and travel accommodation as needed.
• Monitors expenses for MSE Seminar budget.
• Support Faculty Search Committees, coordinating faculty recruitment efforts with the chair to arrange all candidate visits.
• Lead on department outreach, communication, and assist with recruitment events.
• Facilitate, manage, and organize events for department functions including:
  Welcome Reception, Department Holiday Gathering, Awards Banquet, Arts in Materials Contest, Student Symposium, MRS Career Day and Annual Events.
• Coordinate appropriate facilities, equipment, personnel schedules, catering,…