Accounts Receivable Specialist

Responsibilities

Rockford Center is seeking a Full-Time experienced Patient Accounts Billing/Collector to join our team!

Rockford Center is a 138-bed mental health facility located in Newark, DE, providing access to inpatient and partial behavioral health programs for children, adolescents, adults, and older adults. Rockford is the only child inpatient behavioral health facility in DE and serves New Castle County and northern Maryland.

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Responsibilities Include:

• Review Unbilled Report daily and submit claims according to insurance regulations.
• Follow up with insurance company or third‑party payer to ensure correct and timely processing and payment of claims. Utilize system's Workstation and/or aging report generated by BOD to enter initial follow‑up date.
• Review all EOB's provided daily and follow up on claims that were processed incorrectly.
• Communicate third‑party denial information to BOD's to ensure next steps or actions needed.
• Ensure all write‑off administrative/charity and contractual adjustments, using correct transaction code on all adjustments on assigned Business Office log for BOD approval.
• Review all mail and determine steps necessary to resolve patient’s concerns.
• Promptly accepts and handles incoming telephone calls for all accounts assigned.

• Challenging and rewarding work environment.
• Competitive Compensation.
• Career development opportunities within UHS and its 300+ subsidiaries.

• College Degree in accounting preferred and/or equivalent combination of education and experience.
• 2 Years’ experience in in‑patient psychiatric billing/collection and medical terminology desirable.
• Strong computer skills to include Excel.
• Excellent customer service and communication skills.

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal‑opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.