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Automotive Service Advisor - Newark Nissan

Job in Newark, New Castle County, Delaware, 19711, USA
Listing for: The Hertrich Family of Automobile Dealerships
Full Time position
Listed on 2026-02-16
Job specializations:
  • Automotive
    Automotive Sales
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Automotive Service Advisor / Service Writer

Full-Time | Hertrich Family of Automobile Dealerships

Be the Connection Between Customers and Service Excellence

The Hertrich Family of Automobile Dealerships is hiring a motivated, customer-focused Automotive Service Advisor / Service Writer to join our high-performing service team.

If you enjoy helping customers, staying busy, and working in a fast-paced, team-driven environment, this is a great opportunity to grow your career.

Why Choose Hertrich?
  • Family-owned and operated dealership group
  • 24 dealerships | 18 automotive brands | 15 collision centers
  • Strong community involvement, supporting 90+ local organizations
  • Long-term stability with room to grow
What We Offer
  • Extremely competitive salary
  • Clear pathways into success and career advancement
  • Medical, Dental, Vision, Life & Disability insurance
  • Paid vacation, holidays, and personal days
  • 401(k) with employer match
  • Employee vehicle purchase discounts
What You'll Do
  • Greet service customers promptly and professionally
  • Answer service calls and schedule appointments
  • Communicate repair needs, estimates, and timelines clearly
  • Coordinate repair orders with Technicians
  • Keep customers informed throughout the service process
  • Recommend additional maintenance or services when appropriate
  • Maintain accurate service records
  • Deliver an exceptional customer experience-every visit
What We're Looking For
  • Customer-focused, energetic, and team-oriented attitude
  • Prior customer service and/or sales experience required (automotive experience is a plus)
  • Strong communication skills (English required; Spanish bilingual preferred)
  • Comfortable using computers and learning dealership software
  • High School Diploma or GED required
  • Flexible schedule, including evenings and Saturdays
  • Valid driver's license with a clean driving record
Join a Company That Puts People First

At Hertrich, we believe great service starts with great people. If you're ready to grow with a respected, community-focused dealership group, we want to hear from you.

Apply today and take the next step in your automotive career!

Hertrich Family of Automobile Dealerships is an Equal Opportunity/ Drug-free Employer committed to an inclusive workplace where all employees can thrive.

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