Operations - Process Integration and Data Analyst Specialist

Operations - Process Integration and Data Analyst Specialist

Newark, DE, USA

Posted Tuesday, February 10, 2026 at 6:00 AM

The ATIS Group, with ATIS in the US and KJA in Canada, are the premier elevator and escalator consulting, management, and inspection businesses operating across North America.

Our inspection services cover the US with more than 185 Qualified Elevator Inspectors (QEI). Our global team of industry veteran elevator and escalator consultants spans all of North America.

As consultants we leverage our decades of industry experience to assist our clients in everything from engineering and designing new elevator installations to assessing existing equipment, determining the need for modernization, and managing maintenance and compliance.

With offices located throughout the US and Canada, we are well positioned to assist all clients, whether for a single elevator, or for a global corporation with thousands of devices.
Candor. Boldness. Safety. Teamwork.

Job Description Summary

Basic Purpose

Process Integration and Data Analyst Specialist is responsible for ensuring the integrity of operational data while driving continuous process improvement across elevator inspection operations. This role transforms complex inspection, compliance, and operational data into actionable insights that enhance efficiency, standardization, and scalability. Beyond analysis, the Specialist plays a hands‑on role in identifying process gaps, redesigning workflows, and integrating data‑driven solutions that improve planning, compliance, and service delivery.

Acting as a key liaison between operations and finance, this role supports the COO in developing, monitoring, and advancing key performance indicators (KPIs) that align operational performance with financial and strategic objectives.

Scope

Process Integration and Data Analyst Specialist ensures the accuracy, reliability, and strategic application of operational data while actively leading process improvement initiatives across the organization. The scope of this role includes governing elevator inspection data, extracting and integrating data from multiple systems, and producing reports, forecasts, and insights that support operational planning, compliance, and capacity management. This position works cross‑functionally with client services, scheduling, field operations, finance, and regional leadership to identify inefficiencies, standardize workflows, and design scalable, repeatable processes.

The Specialist translates data findings into actionable recommendations, supports system and workflow integration, and drives continuous improvement initiatives that improve operational effectiveness, service quality, and financial performance in partnership with the COO.

Reporting and Working Relationships

This position will report to the COO of US Inspections.

Primary Responsibilities

• Maintain accurate, complete, and reliable operational and inspection data across multiple systems
• Extract, manipulate, integrate, and analyze elevator inspection, compliance, and operational datasets
• Develop, maintain, and enhance recurring and ad‑hoc operational reports, dashboards, and KPI tracking tools
• Forecast inspection volumes, workload demands, and capacity needs to support proactive planning and resource allocation
• Identify trends, bottlenecks, gaps, and inefficiencies in inspection scheduling, compliance, and operational workflows
• Partner with client services, scheduling, field operations, finance, and regional leadership to translate data insights into process improvement initiatives and action plans
• Lead and support continuous improvement efforts by measuring process performance, eliminating non‑value‑added activities, and recommending workflow redesigns and system enhancements
• Support process integration efforts by aligning data, systems, and workflows across operational and financial platforms
• Ensure data consistency, standardization, and governance across reporting outputs and systems
• Document data sources, reporting logic, process workflows, and improvement initiatives to support scalability and knowledge transfer
• Assist with system automation, tool optimization, and…