Business Analyst

Work Locations

• 5100 Harding Highway, Mays Landing, New Jersey 08330
• 201 W Gude Drive, Rockville, Maryland 20850
• 3400 Benning Road, N.E., Washington, DC 20019
• 401 Eagle Run Road, Newark, Delaware 19702

This position is part of a team responsible for the governance and oversight of non-standard reimbursable jobs. In this role the ideal candidate will provide general analysis and prepare reports to support business operations. Conduct modeling, forecasting, trending, variance analysis, business case development, and other general financial and operational analysis. Monitor and coordinate activities to support operational performance management (e.g., safety, reliability, service level, productivity, etc.).

Research and provide statistical financial and operational information. Track, maintain, analyze and provide current information on the operation's business scorecard or key performance indicators (KPIs). Develop and organize performance reports for both internal and external use. Contribute to the development of short‑term and long‑range business planning. Provide analytical and operational support to the business unit. Position may be required to work extended hours for coverage during storms or other energy delivery emergencies.

• Support and contribute to the development of short‑term and long‑range business planning. Conduct modeling, forecasting, trending, variance analysis, business case development, and other financial and operational analysis (e.g., operational effectiveness, budget, resource, workload, workforce and capacity utilization, competitor, etc.).
• Provide statistical information to ensure the most effective utilization of personnel, equipment and/or materials for business operations.
• Monitor and coordinate activities to support operational performance management (e.g., safety, reliability, service level, productivity, etc.).
• Track, maintain, analyze and provide current information on the operation's business scorecard or key performance indicators (KPIs).
• Perform analysis of the operation's cost elements to ensure effective and efficient operations.
• Prepare and analyze detailed standard and non‑standard reports.
• Develop, organize and present detailed performance reports for both internal and external use.
• Provide analytical and operational support to the business unit.

• This is an individual contributor position that works under general supervision and frequently performs non‑routine work. The position is expected to resolve most questions and problems through interaction with internal and/or external stakeholders, executives, directors, managers, and staff across the organization, and refers only the most complex issues to higher levels. On occasion, may mentor less experienced colleagues.
• May require working extended hours and/or shift work to support business operations.

• Bachelor's degree in Business or Engineering AND 2 – 4 years related business experience, or in lieu of a Bachelor's degree, a minimum of 3 – 6 years relevant business experience is required.
• General understanding of applicable standards, methods, processes and practices, business fundamentals, and performance metrics in the specific functional area supported by this position (e.g., asset management, electric or gas operations, customer service, transmission and substation, distribution system operations, regulatory and external affairs, transmission operations and planning).
• General proficiency in standard software applications (e.g., Microsoft Word, Excel, Access, PowerPoint, Project), specialized business technologies and applications (e.g., workforce management, project management, Pass Port, Brio, CIS, EPS, Business Objects, SAP planning, business modeling, forecasting, voice response unit, automatic call distributors, work management, outage management) to retrieve and analyze data in support of business needs.
• Ability to provide general analysis and apply managerial accounting concepts, customer intelligence gathering, forecasting, staff planning, scheduling, analytical and statistical problem solving, financial, accounting, business and budget analysis.…