Foreign Exchange Specialist

FOREIGN EXCHANGE SPECIALIST

City National Bank is looking for a Back Office Operations Specialist within Capital Markets Operations. The ideal candidate will have a strong foreign exchange back‑office knowledge. This role is responsible for processing transactions that support foreign exchange sales & trading. This role requires the ability to work in a fast‑paced environment and multitask with strong communication skills. Additional responsibilities include internal communication with Technology, Compliance, Risk, Sales and Trading internal partners.

The Operations Specialist will follow company policies and procedures, analyze current processes, and identify opportunities for improvement.

• Provide support to Front Office Sales & Trading desks across FX products (Spots, Forwards, NDFs, Swaps, etc.)
• Act as the subject‑matter expert in all back‑office operations.
• Interact with clients, teammates from the line of business, and other support teammates to process requests and resolve issues.
• Support Capital Markets projects, including procedure updates, training, metrics, process improvements, audits, and ensure all applicable project deliverables are met on time.
• Identify, recommend and implement new processes, procedures, and products to improve workflow, efficiency and/or profitability; oversee or participate in operations development and improvement programs.
• Collaborate with colleagues and business leaders to identify opportunities for improvement and root causes.
• Ensure all areas of responsibility comply with policies and procedures.
• Demonstrate strong interpersonal, communication and relationship building skills.

• Bachelor's Degree or equivalent work experience.
• Minimum of 3 years’ experience in banking operations at a financial institution.

• Preferred 2–3 years of foreign exchange operations banking experience.
• Excellent verbal and written communication and organizational skills.
• Strong problem‑resolution, investigative abilities and meticulous attention to detail.
• Initiative‑taker who can work independently and in a team setting with minimal supervision.
• Extremely dependable with superior time‑management skills.
• Bachelor's degree in business or a related field (preferred).

Starting base salary: $25.93 – $41.43 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

• Comprehensive healthcare coverage, including medical, dental, and vision plans, available the first of the month following start date.
• Generous 401(k) company matching contribution.
• Career development through tuition reimbursement and other internal upskilling and training resources.
• Valued time‑away benefits including vacation, sick, and volunteer time.
• Specialized health and family planning benefits including fertility benefits, and cancer, diabetes, and musculoskeletal support programs.
• Career mobility support from a dedicated recruitment team.
• Colleague resource groups to support networking and community engagement.

City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal‑opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status, or other basis protected by law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

• Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications.  accepts applications on an ongoing basis, until filled.

Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.