Business Administrator , College of Engineering, Corporate Partnership

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Job No: 503658

Work Type: Staff

Location: Newark, DE

Categories: Administrative Support, Full Time

Pay Grade: 30E

The Business Administrator I will support the College of Engineering’s efforts to engage with corporate partners in areas of workforce development, technical services, and sponsored research.

This individual will report directly to the Senior Business Officer(SBO) and will be expected to interface regularly with the Associate Dean for Corporate Engagement and Entrepreneurship(ADCEE) and Associate Dean for Research (ADR). The incumbent will interface directly with corporate partners as well as internal stakeholders such as SBO, College and Department leadership, and individuals in the business, research, and legal offices  incumbent will manage the day-to-day administrative and financial operations of corporate partnerships, ensuringseamless communication, accurate financial tracking, and flawlessexecution of partnership benefits.

The incumbent must use initiative, independent judgment and decision-making skills incarrying out the essential functions of the position.

• Serves as initial point of contact for the Corporate Partnership Program (CPP). Independently fields routine inquiries and routes urgent or high profile partnership inquiries toADCEE.
• Provide high quality customer service to corporate partnersrelated to contracts, invoicing, and tracking the types and outcomes of benefits provided to corporate partners as part of theCOE CPP.
• Onboards corporate partners into the (CPP), including contractsigning, confirming benefits, entering partnership details in customer relations management system (CRM; Salesforce), and establishing clear lines of communication for various selectedbenefits, e.g., UD Career Center for jobs postings.
• Tracks progress of partnership, confirming timely delivery of specific benefits, and assists ADCEE in preparing annual reports to corporate partners in time for membership renewal.
• Interfaces with COE Sr Events Manager, Chief-of-Staff, and Communications Team to ensure corporate partners are appropriatelyengaged for events, newsletters, recognition, and other benefitsassociated with CPP.

• Manages all back-end billing and accounts receivable associated with CPP, ensuring that membership fees are received and routedappropriately to college and department units.
• Works with ADCEE and SBO to track revenue, expenses, and outcomes associated with CPP, which requires navigating UD internalaccounting systems as well as CRM.
• Assists ADCEE, ADR, and SBO in preparing budget information,billing, and financial tracking for corporate service agreements,gifts, and, when requested, sponsored research.
• Works closely with clients to build event budgets for reviewand approval; suggests cost-savings measures and works to reduceevent waste and excess expenses.
• Manages all vendor payments; prepares line-item statement ofexpenses for the client; and reconciles all expenses in the Concur system.
• Other duties as assigned.

• Bachelor’s degree in business administration, finance,communications, or a related field and four years of relevant experience or equivalent combination of education and experience.
• Excellent written and verbal communication skills.
• Demonstrated knowledge of and experience with administrative and customer relations support practices and procedures.
• Familiarity with basic accounting and budget management practices.
• Highly organized and capable of prioritizing and multitaskingin a fast-paced, externally-facing role.
• Ability to assess opportunities for improvement in processes and workflow, make recommendations and implement approvedchanges.
• Proficiency and experience with Microsoft Office applications(Outlook, Teams, Word, Excel, PowerPoint) and,…