Senior CS & Dispatch Leader - HVAC/Home Services
Job in
Newark, New Castle County, Delaware, 19711, USA
Listed on 2026-07-01
Listing for:
Air Temp Solutions
Full Time
position Listed on 2026-07-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Air Temp Solutions is seeking an experienced Customer Service Manager to lead our customer service operations in Newark, Delaware. This position demands a leader with a strong background in managing customer service or call center teams within the HVAC or related industries.
The ideal candidate will have at least 3 years of customer service management experience, preferably in HVAC or plumbing. Responsibilities include coaching team members, monitoring performance, and ensuring high levels of customer satisfaction. A proactive approach to conflict resolution and scheduling is essential.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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