Director of Quality

Role and Responsibilities

• Overall Quality responsibility for Bloom supplied product to Data Center customers (including all components) moving through Delaware manufacturing.
• Overall Quality responsibility for components or skids stored at warehouse(s) nearby prior to going to the customer site.
• Ensure skid line manufacturing has 100% Quality assurance through inspection, testing, and sub‑component testing/inspection.
• Hire personnel needed to support this effort.
• Partner with Install Quality team (field) to understand real‑time (daily) items escaping the plant and institute immediate mitigation plans.
• Implement permanent corrective actions working with Manufacturing, Engineering, Supply Chain, or SQE as relevant.
• Lead Lessons Learned activities for manufacturing quality to ensure yokoten and application to future projects underway.
• Provide quality leadership and input into the new equipment being purchased for the scaling of Delaware manufacturing.
• Include inputs for quality assurance into equipment design, and verification of process steps.
• Understand and provide input into the planned operation, what can be bypassed, maintenance plans, calibration or drift of the equipment, automation that can fail and be undetected leading to quality escapes.
• Partner with BMCC on quality hand‑off and interface that may affect DE quality.
• Participate and understand results from testing in the plant;
  Functional test, Tommy test, FIT, etc.
• Drive Pareto of failures to help cross‑functional problem solving of test failures.
• Implement a 100% functional test (new) on skid final product assembly; electrical continuity, communications integrity, piping assurance, start‑up simulation, etc. to assure 100% QA prior to shipping to customer.
• Ensure skid components and systems have latest firmware revision prior to shipping to the warehouse, or out of warehouse to field.
• Work with CIG and Manufacturing Engr, and NPI to implement workload being removed from the customer install side and being moved into skid assembly.
• Provide oversight to ensure best quality achievement; ensure work instructions are clear, operators trained, workstations have proper tools, and judgement criteria.
• Apply the existing policies and procedures to achieve zero‑defect flow (“dock‑to‑stock”) for all purchased, contract manufacture parts, materials, and Bloom Energy manufactured parts.
• Drive component and design failures back to the earliest point of detection in the process.
• Ensure manufacturing process have Control plans with CTQ, and POA built in to each station.
• Work collaboratively with Design teams to DFM and Pokeyoke assembly for highest quality assurance.
• Ensure that equipment and test stations are certified with robust qualification programs, that are documented and controlled for changes with proper accuracy and gage R&R techniques.
• Drive yield task forces to achieve company wide targets at each manufacturing point under this scope.
• Work with the product engineering team to teach and perform early stage risk assessments (DFMEA et.al.).
• Initiate, support and/or lead all activities related to quality, continuous process improvement, qualification, and reduction in cost of poor quality.
• Incorporate design for manufacturability and reliability during the early design stages of product development.
• Work with Engineering NPI and the manufacturing engineering teams to perform PFMEA, write work instructions, and establish quality check‑points to guarantee zero‑defect quality in production.
• Develop and implement formal, comprehensive process documentation including process flow diagrams, Process FMEAs, process control plans, operations method sheets, manufacturing quality charts (MQCs) and etc.
• Lead PPAP and APQP processes for supplied parts and Bloom Manufacturing processes.
• Lead company level problem‑solving training and discipline.
• Reinstate the previous share drive and registration of 8D problem solving.
• Provide guidance to help reinforce the use of the tool, and methodology.
• Partner with Directors in HQ that also have oversight on the 8D problem solving initiative across the company.
• Lead critical problem solving task forces with emphasis on cross‑functional inputs,…