Legal & Regulatory Change Management Control Manager - Senior Associate

Join our Wholesale Lending Services Controls Governance team, where you'll help shape a strong risk and control environment. You'll collaborate with diverse stakeholders, influence change, and ensure our regulatory programs operate with excellence. Your work will make a meaningful impact on how we manage risk and deliver for our clients.

As a Control Manager in Wholesale Lending Services Controls Governance, you play a key role in maintaining a disciplined, end-to-end control environment. You'll partner with Firmwide Program teams to assess requirements, guide business stakeholders, and ensure operational adherence to regulatory standards. Your efforts help us identify and address issues quickly, drive timely remediation, and foster a culture of control excellence.

• Collaborate with stakeholders to evaluate and perform end-to-end analysis of the risk and control environment, identifying gaps, weaknesses, and root causes.
• Strong communication and organizational skills, and stakeholder response tracking to ensure timeliness and accuracy of responses to Firmwide and CIB centralized governance teams.
• Assist in the development and management of governance deliverables to support Wholesale Lending Services.
• Conduct metrics monitoring, collaborating with global and local stakeholders on metrics requiring escalation or resolution.
• Act as a key point of contact to foster collaboration between stakeholders and functional groups globally.
• Lead change management with respect to Firmwide and CIB program requirements and influence stakeholders.
• Support the development and implementation of reference materials and communications, and facilitate stakeholder meetings, including preparation of materials and takeaways.
• Present governance program updates to senior stakeholders with clear, concise status and risk narratives.

• Bachelor's degree and at least five years of Banking and Financial Services experience across lending and regulatory compliance, including state and federal regulations.
• Ability to work with multiple stakeholders across geographies and functions.
• Excellent written and verbal communication with the ability to facilitate stakeholder meetings and interact effectively across all organizational levels.
• Strong critical thinking and data‑driven problem solving, with the ability to deliver high‑quality results independently and within teams.
• Strong organization and multi‑tasking to meet deadlines across multiple assignments, proficiency with MS Office, and flexibility to work shifts.

• Experience running regulatory program governance and oversight in a global bank, partnering across the three lines of defense.
• Hands‑on experience with monitoring frameworks, metrics design, issue detection, root‑cause analysis, and remediation tracking.
• Foundational knowledge and experience working with AI or LLM technologies.
• Experience presenting concise program updates to senior stakeholders; comfortable navigating change and consistently providing credible challenge to influence stakeholders.

To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment‑based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co. will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit, including optional practical training (OPT) or curricular practical training (CPT).

We recognize our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. For more information about requesting an accommodation, please consult the FAQs.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability and Veterans.