Margin&Collateral Specialist IV

Come join a winning team! We have an exciting opportunity to expand your knowledge, skills, and abilities.

As a Margin and Collateral Specialist within Market Operations, you will help drive our clients’ business forward while gaining a behind‑the‑scenes view of our own operations. You’ll work on implementing ideas that improve and enhance client services, driving increased productivity and efficiencies for both clients and the firm.

The Collateral Services Team supports bilateral OTC derivative collateral requirements and all related settlements. The Client Service Representative will primarily serve buy‑side clients (Hedge Funds, Investment Advisors/Asset Managers) and develop partnerships internally with marketers/salespeople, prime brokerage, credit executives, middle offices, and line‑of‑business operations teams.

• Remain client focused, work independently under strict deadlines with limited supervision, and be control oriented.
• Process outgoing and incoming margin calls efficiently and accurately, providing transparency to clients when needed.
• Ensure all agreed transfers are eligible under the appropriate legal documentation.
• Respond to client inquiries and coordinate with front/middle office and core processing areas to facilitate resolution.
• Identify and resolve client disputes related to collateral and trade settlement discrepancies.
• Perform risk mitigation (operational, financial and reputational).
• Maintain and build excellent relationships with internal partners and external clients.

• Desire to work in a fast‑paced environment.
• Self‑motivated, enthusiastic with a great appetite to learn and develop new skills.
• Excellent time‑management skills and the ability to organize and prioritize work in a busy environment while working under pressure and meeting deadlines.

• Previous exposure to financial products including securities and derivatives instruments (advantageous but not essential).
• Process oriented with strong attention to detail, highly entrepreneurial, creative, open‑minded, persistent, collaborative and passionate about delivering business results.

We offer a competitive total rewards package, including a base salary determined by role, experience, skill set and location. Eligible roles may receive commission‑based pay and/or discretionary incentive compensation in cash or forfeitable equity, awarded in recognition of individual achievements and contributions. Benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. Because of that, we are an equal‑opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions worldwide entrust us with their business in more than 100 countries. You will help drive our clients’ business forward while implementing new ideas to improve and enhance our client services.