Payments Fraud Analytics Lead "Vice President

PAYMENTS FRAUD ANALYTICS LEAD

The Payments Fraud Analytics Lead leads the Bank’s fraud prevention and risk management activities for payment systems to mitigate both the Bank’s and our clients’ exposure to potential fraudulent activities. The manager evaluates industry, client, and situational/threat trends by payment type, as well as cross‑channel. This position is responsible for ongoing analytics and recommendations presented to senior executive management enterprise‑wide, and used to rapidly respond to emerging fraudulent activities.

Additionally, the manager develops and implements the Bank’s Fraud Prevention analytics to support new products such as Zelle and new product features such as increases to existing debit cards.

• Develop the Bank’s payments fraud strategy to minimize the Bank’s payments fraud losses.
• Assess trends impacting payments fraud and provide real‑time recommendations to mitigate potential fraud against the Bank and clients.
• Define, formulate and create complex analytical models to assess payments fraud activities, including within a specific payment system and across payment systems.
• Serve as the Bank’s Knowledge Expert on Payments Fraud and be accountable for developing the Bank’s Payments Fraud Strategy.
• Actively participate in key payments initiatives.
• Perform complex analysis and/or modeling to identify patterns of fraudulent transactions and prevent fraudulent usage of ATM/Debit/Credit Cards/Wires; new payment types such as Zelle are expected within the next few months.
• Create, test and implement rule criteria in applicable detection systems (e.g., VCAS, VRM, TSYS, BAE, etc.), balancing fraud prevention recommendations with client experience considerations. Updates may be required 24/7/365.
• Analyze loss data and recommend or implement appropriate loss prevention strategies, evaluating fraud cases and losses holistically to identify trends and improvement areas.
• Participate actively in the development of Fraud Policies and Risk Management activities, supporting a broad spectrum of business units across the Bank.
• Develop and produce executive key performance metrics and report to senior management and enterprise risk.
• Create and deliver reports as requested by clients, implement state‑of‑the‑art analysis tools and forecast processes that ensure global delivery of actionable information.

Required Qualifications*

• Bachelor’s Degree or equivalent
• Minimum 5 years in financial services experience with deep knowledge of payment systems and demonstrated ability to work in an enterprise‑wide role and to lead through influence.
• Minimum 3 years with Falcon (or comparable system) fraud strategy and rule writing.
• Minimum 3 years of experience using reporting/query tools such as Brio, MS Query, MS Access, Excel, Crystal Reports or Business Objects and Falcon system/scoring.

Additional Qualifications

• Strong analytical, interpretive and problem‑solving skills with the ability to interpret large amounts of data and its impact in both operational and financial areas.
• Prefer 7 years in financial services experience with deep knowledge of payment systems and demonstrated ability to work in an enterprise‑wide role and to lead through influence.
• Prefer 5 years with Falcon (or comparable system) fraud strategy and rule writing.
• Prefer 5 years of experience using reporting/query tools such as Brio, MS Query, MS Access, Excel, Crystal Reports or Business Objects and Falcon system/scoring.
• Ability to create and maintain complex mathematical models.
• Outstanding communication skills and ability to clearly communicate with both senior executives and staff.
• Exercise judgment within defined procedures and practices to determine appropriate action.
• Comprehensive knowledge of risk principles and procedures.
• Ability to synthesize large quantities of data into concise presentations with sound business conclusions.
• Thorough knowledge of PC computing environment, experience with database/data warehouses, and experience using reporting/query tools such as Brio, MS Query, MS Access, Excel, Crystal Reports or Business Objects and Falcon system/scoring.
• Experience with FICO Falcon Fraud…