Trading Lifecycle Associate II

Job Summary

Are you ready to be at the forefront of digital payments? Join our Foreign Exchange Operations team specializing in payments validation and quality control to make a meaningful impact by ensuring seamless financial transactions. This is your opportunity to grow your career in a fast‑paced environment, where your contributions will be valued and your skills will be honed.

• Execute high-volume and critical payment processing tasks, including validating global currency fund transfers to ensure accurate and timely transactions following established procedures.
• Process payments for Foreign Exchange and Foreign Exchange Operations products, performing detailed analytical research, reviewing exceptions, fund controls, and client investigations.
• Identify, resolve, or escalate procedural issues or operational errors that may arise during payment processing and maintain the highest standards to mitigate risk.
• Collaborate with cross‑functional and cross‑locational teams and clients to maintain productive relationships and drive mutually beneficial outcomes in line with team objectives.
• Detect and escalating potential payment errors to prevent financial and reputational damage to the institution.
• Contribute to process optimization initiatives to improve quality and enhance the customer experience.
• Coach, train, or mentor team members to deliver high service standards for productivity, quality, and customer experience.
• Interface with other operations departments to research and resolve inquiries, such as escalated matters.
• Apply knowledge of innovation, market product knowledge, and emerging technologies to identify opportunities to improve and optimize payment lifecycle processes.

• Five or more years of combined or related experience within settlements, including expertise in Foreign Exchange, Derivatives, or Payments Operations, with a solid understanding of global payment processing, standard operating procedures, and customer‑specific instructions.
• Execute settlements and payment processing tasks with precise time management to ensure timely and accurate completion.
• Apply advanced analytical techniques and critical thinking to resolve moderately complex issues and generate actionable insights.
• Perform quantitative data analysis, interpret results, and leverage findings to inform decision‑making and optimize processes.
• Ensure transaction accuracy, thorough reconciliation, and compliance with internal policies and regulatory standards.
• Produce technical documentation and reports; collaborate with cross‑functional teams to drive process improvements.
• Operate across global time zones, utilize intermediate technical skills, and respond rapidly to operational requirements and system challenges.

• Demonstrated experience with Excel, Tableau, and/or Alteryx for data analysis and reporting.

We offer a competitive total rewards package including base salary determined by role, experience, skill set, and location. Eligible employees may receive commission‑based pay and/or discretionary incentive compensation, paid in cash and/or forfeitable equity, in recognition of achievements. Benefits include comprehensive health care coverage, wellness centers, retirement savings plan, backup childcare, tuition reimbursement, mental health support, and financial coaching.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We make reasonable accommodations for applicants’ and employees’ religious practices, mental health, or physical disability needs.