Phlebotomist Territory

Phlebotomist I Territory – Newark, DE

Monday to Friday, hours vary between 6:00 AM to 6:00 PM, with rotational weekends. Travel within an assigned territory to deliver professional phlebotomy services at assigned Patient Service Centers (PSCs), Client Offices (IOPs), or other sites.

Ensure accurate specimen collection, patient identification, and adherence to testing protocols to support high-quality laboratory results. Communicate effectively to create a professional and efficient experience for patients, staff, and clients. Demonstrate the Quest 5

Cs—Customer First, Care, Collaboration, Curiosity, and Continuous Improvement—in all interactions to uphold service and operational excellence.

Pay range: $20.80+ per hour. Salary offers are based on relevant skills, training, experience, education, and certifications. Successful candidates may be eligible for an annual performance bonus.

• Day 1 Medical, supplemental health, dental & vision for full‑time employees who work 30+ hours.
• Best‑in‑class well‑being programs.
• Annual no‑cost health assessment program Blueprint for Wellness®.
• healthy MINDS mental health program.
• Vacation and Health/Flex Time.
• 6 Holidays plus 1 “MyDay” off.
• Fin Fit financial coaching and services.
• 401(k) pre‑tax and/or Roth IRA with company match up to 5% after 12 months of service.
• Employee stock purchase plan.
• Life and disability insurance, plus buy‑up option.
• Flexible Spending Accounts.
• Annual incentive plans.
• Matching gifts program.
• Education assistance through MyQuest for Education.
• Career advancement opportunities.
• and so much more!

• Perform specimen collections following established procedures, including venipuncture and capillary draws.
• Obtain patient identification and signatures to confirm specimen labeling accuracy.
• Prepare specimens for transport and testing, including labeling, centrifuging, splitting, and storage as required by test order.
• Research test/client information and confirm and verify all written and electronic orders using lab technology systems or directory of services.

• Provide professional, respectful, and efficient service to all patients and clients.
• Perform accurate data entry for patient registration, test order entry, and billing information.
• Communicate collection procedures clearly and address patient questions.
• Maintain a clean, orderly, and welcoming collection environment.
• Handle multiple priorities in a high‑volume setting.

• Provide coverage across PSC and Client Offices within the assigned territory with minimal notice.
• Ensure daily office activities are completed accurately and on time.
• Maintain reliable transportation and meet travel expectations, including a valid driver license and clean driving record when applicable.

• Obtain identification and accurately enter billing information, collecting payments when required, following corporate policies.
• Follow departmental policies, procedures, safety protocols, and compliance standards, including confidentiality of patient information.
• Utilize laboratory systems, directories, and corporate tools to confirm orders and documentation.
• Support routine administrative tasks, including supply stocking, sanitizing, maintaining logs, filing, email use, and answering phones.
• Complete all training and maintain current phlebotomy skills and knowledge.

This job description is not intended to cover all activities, duties, or responsibilities required of the employee. Duties may change or new ones may be assigned at any time with or without notice.

• Up to 6 months of phlebotomy experience preferred.
• Customer service in retail or service environment.

• Lift up to 15 lbs frequently; up to 40 lbs occasionally (with assistance as needed).
• Perform repetitive hand motions with fine dexterity; stand or sit for extended periods.
• Frequent walking and standing; occasional bending, kneeling, reaching, twisting, or pulling.
• Extensive use of phone and computer; communicate in English with patients and clients.

• Phlebotomy practices,…