Access Coordinator II, Hematology Oncology

Job Details

Christiana Care's Hematology Oncology Department in Newark, DE is seeking a detail-oriented, adaptable, and highly organized Access Coordinator II. Christiana Care Oncology Hematology is located within the Helen

F. Graham Cancer Center & Research Institute at 4701 Ogletown Stanton Road, Suite 2300 in Newark, Delaware. Christiana Care Oncology Hematology is a top provider of cancer and blood disorders, including leukemia, lymphoma, multiple myeloma, and malignant/solid tumor cancers in various body parts. Join a team of experienced surgeons and physicians offering advanced treatments for blood, brain, breast, lung, and pancreatic cancers using the latest research and therapies.

Christiana Care Oncology Hematology provide comprehensive support, including educational programs, social services, and nutritional guidance to support physical, emotional, and spiritual well-being. Hematology Oncology | Christiana Care.

• Monday-Friday, 8:00am- 4:30pm

• Comprehensive, First‑Day Health Coverage: Comprehensive first‑day coverage, including medical, dental, vision, and life insurance. Caregivers earning under $50,000 pay $0 in paycheck premiums for medical and prescription coverage. Enjoy low deductibles, plus $0 copays for unlimited primary care (in‑office or virtual) with Christiana Care providers and unlimited urgent care visits at GoHealth facilities.
• Generous Paid Time Off Enjoy 32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time.
• Tuition Reimbursement for Career Growth Advance your education with up to $5,250 per year in tuition reimbursement.
• Grow Your Family with Confidence We’re here to support every step of your journey to parenthood—whatever that looks like for you. From advanced fertility care through Progyny to free maternity education and support, plus up to $5,000 in adoption assistance, our benefits are designed to help you build your family with confidence and care.
• Paid Parental Leave Receive 12 weeks of paid parental leave to support your growing family, after one year of service.
• Retirement Planning & Financial Well-Being Access two retirement plans, including a 403(b) with up to a 50% match and a company‑funded contribution of 3%–5% based on service. Plus, take advantage of free financial coaching, counseling, and budgeting support.

This role supports coordinated patient care by working closely with referring physicians, hospital providers, and multidisciplinary care teams. Responsibilities include managing new and urgent patient workflows, verifying insurance coverage, coordinating referrals and authorizations, scheduling appointments and follow‑up care, and supporting patient communication through phone, patient portal, and Vocera. The position also performs front‑office administrative duties such as checking patients in and out, answering phones, maintaining accurate documentation in EMR systems, and supporting daily operational and quality activities to ensure an efficient and positive patient experience.

• High School Graduate or Equivalent.
• 2 years’ experience in a medical office practice setting is required; 3 years’ experience is preferred.

Christiana Care offers a collaborative, patient‑centered environment where Access Coordinators play a vital role in ensuring timely, coordinated, and compassionate care.

When we lead with love, excellence is inevitable.

Hourly Pay Range: $20.24 - $30.36. This pay rate/range represents Christiana Care’s good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate…