Night Audit Atlantic Oceanside​/Dewey

Overview

Block Party Hotels, located in the heart of vibrant Dewey Beach, is steps from the Atlantic Ocean and close to restaurants, bars, and attractions in Dewey Beach and nearby Rehoboth Beach. Our motto is “To Each Their Beach.” We offer two prime properties that deliver memorable experiences on the same stunning shore, blending local charm, sunny service, and modern amenities.

Join us this 2026 season. Block Party Hotels is seeking a Night Audit who is responsible for ensuring the accuracy of financial transactions, reconciling accounts, and providing exceptional guest service during the overnight shift. This role supports the smooth operation of the hotel during nighttime hours.

Join TBC Hotels, a forward-thinking hospitality company, and take your career to the next level. Don’t miss the chance to be part of an exciting, dynamic team in one of Delaware’s most iconic beach destinations.

• Performs nightly audit procedures to verify the accuracy of guest accounts, room revenue, and other financial transactions.
• Balances and reconciles room revenue, cash, credit card transactions, and other forms of payment.
• Generates daily financial reports and distributes them to management for review.
• Provides excellent customer service to guests during the overnight shift, addressing inquiries, requests, and check-ins/check-outs as needed.
• Assists guests with late check-ins or early departures, ensuring a seamless experience.
• Monitors and manages the front desk area, ensuring security and safety protocols are followed.
• Handles guest emergencies, security incidents, and other nighttime situations professionally and efficiently.
• Performs data entry and accurately inputs guest information into the property management system.
• Maintains records of guest accounts, reservations, and financial transactions.
• Assists in preparing reports for management, including occupancy rates and revenue summaries.
• Coordinates with other hotel departments, such as housekeeping and maintenance, to address guest requests or operational issues that arise during the night.
• Addresses and resolves discrepancies, billing issues, and other concerns that may arise during the audit process.
• Handles guest complaints or issues with professionalism and a focus on guest satisfaction.
• Monitors security cameras and performs regular property walks to ensure the safety and security of guests, employees, and the premises.

We’re seeking passionate hospitality professionals with:

• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Problem-solving skills and the ability to handle challenging situations with composure.
• Customer-focused attitude and a commitment to providing exceptional service.
• Physical presence and approachability are important for creating a welcoming atmosphere and providing personalized assistance to guests.
• Effective verbal communication skills to interact with guests and team members professionally.
• Ability to work independently and efficiently during nighttime hours.
• Adherence to the hotel's dress code and maintaining a neat and professional appearance at all times.
• Reliable and punctual.

• Experience in hospitality/hotel environment, a plus.
• Previous experience in customer service or front desk operations is preferred.
• High School graduate or G.E.D. equivalent required.
• Read, write, and speak English fluently.
• Flexibility to work shifts, including weekends and holidays, based on the hotel's operational needs.
• The ability to multitask and manage time effectively is essential to handle various guest requests, administrative duties, and communication simultaneously.
• Proficiency in using computer systems and software, including property management systems (PMS) and Microsoft Office Suite.
• Strong mathematical and analytical skills, with attention to detail.

Over the past 40 years, TBC Hotels has owned, developed, and operated more than 30 hotels throughout the United States. TBC Hotels has a long history of building lasting relationships with associates, guests, partners, and the community. Having the confidence to do the right thing in every transaction, maintaining the values and identity imparted by TBC Hotels, and capitalizing on opportunities while being intentional about our actions are essential to who TBC Hotels is and how we operate.

RELATIONSHIPS, INTEGRITY, LEGACY, ENTREPRENEURIAL SPIRIT, HOSPITALITY

Apply today and join the team.