Benefits Administrator

Benefits Administrator

People Department
Location: Hybrid (in-office 3 days a week)
FLSA: Exempt Salary Range: $58,000–$62,000 Start date: Early to mid April 2026 Reports To: People & Culture Manager

At Pro Automated, our benefits and leave programs are more than check boxes, they’re how we take care of our people. We’re looking for a Benefits Administrator who is detail-oriented, empathetic, and excited to own the full benefits and leave experience for our U.S. and Canadian team members.

In this role, you’ll manage the day-to-day administration of benefits, time‑off, and leave programs, while serving as a trusted point of contact during some of the most important (and sometimes stressful) moments in a team member’s life. You’ll balance accuracy and compliance with care, clarity, and great communication.

This is a hands‑on role with room to grow — ideal for someone early in their HR career who wants to deepen their expertise and become a true subject‑matter expert.

• Serve as the first point of contact for team member questions related to medical, dental, vision, HSA, disability, life/AD&D, and wellness benefits
• Process benefit enrollments, changes, and terminations accurately in Paycor and carrier portals
• Support 401(k) and RRSP administration, including audits, notices, and contribution verification
• Conduct regular audits to ensure payroll deductions and enrollments are correct
• Maintain benefit documentation, guides, and internal resources
• Support Open Enrollment planning, setup, communications, and team member education

• Own the full lifecycle of leave and time‑off programs across the U.S. and Canada
• Manage FMLA, state paid leave programs, sick leave, ADA accommodations, and personal/unpaid leaves
• Track balances, documentation, notices, and return‑to‑work timelines
• Ensure time‑off plans and accruals remain compliant by location
• Partner with Payroll to ensure accurate pay coding during leaves
• Act as a thoughtful escalation point for leaders, balancing compliance with care

• Support compliance with ERISA, ACA, COBRA, HIPAA, FMLA, and state/provincial regulations
• Assist with annual filings, audits, renewals, and broker/carrier requests
• Monitor HRIS data integrity and EDI feeds
• Recommend process improvements and help streamline benefits and leave workflows

• Provide clear, compassionate, and timely support to team members navigating benefits and leaves
• Create and share benefits communications, reminders, and FAQs
• Support onboarding benefits sessions and ongoing education
• Identify trends or recurring questions and suggest improvements

You’ll thrive in this role if you are:

• Highly detail-oriented and comfortable working with data and audits
• Calm, empathetic, and confident supporting team members through life events
• Curious and motivated to learn more about benefits, compliance, and leave programs
• Organized, proactive, and excited to own processes end-to-end
• A strong written communicator who can explain complex topics clearly

• 1–3 years of experience in HR, benefits, payroll, or HRIS support
• Experience with benefit enrollments, terminations, or Open Enrollment support
• Exposure to leave tracking or basic leave administration
• Experience using an HRIS (Paycor, ADP, UKG, Paylocity, or similar)
• Comfortable navigating multiple systems and portals

Pro Automated is a fast‑growing automation company with a strong people‑first culture. We care deeply about doing things the right way — with integrity, transparency, and respect. You’ll join a People & Culture team that values trust, ownership, collaboration, and continuous improvement.

We offer:

• Paid training and growth opportunities
• Full time salary and benefits (health, dental, vision, 401(k), and more)
• Hybrid flexibility
• Company‑provided laptop and phone
• Team bonding & camaraderie building events throughout the year
• A Catastrophe Fund to support team members during major life events