Quant Analytics Manager - Marketing and Communications

Overview

As a Data & Marketing Systems Quant Analytics Manager on the Performance Marketing Operations and Transformation team, you will roll up your sleeves to design, implement, and optimize data-driven targeting strategies. You’ll be hands-on in campaign execution, collaborating with Marketing, Sales, Technology, and Product teams. Your work will establish best practices for data management, drive standardization, and promote a culture of analytics-driven marketing excellence through direct, practical involvement.

• Develop and implement data management strategies for marketing execution through hands-on analysis and solution building
• Leverage data from multiple systems of record to refine customer targeting and optimize performance metrics with direct data manipulation
• Drive adoption of best practices for standardization and reusability of marketing data outputs by building and maintaining reusable assets
• Manage execution, monitoring, and quality of data projects to ensure seamless audience targeting, including hands-on troubleshooting and validation
• Collaborate with product and technology teams to create requirements and plans for product development and omni-channel initiatives, actively participating in technical discussions and solutioning
• Establish and maintain strong working relationships with project leads, stakeholders, and subject matter experts through direct engagement and teamwork
• Work with business leadership to define and prioritize project objectives, plan deliverables, and oversee execution, including hands-on project tracking and reporting
• Promote a culture of data-driven decision making within the organization by sharing practical insights and results
• Ensure compliance with data governance and privacy standards through hands-on data management and documentation
• Provide thought leadership in data analytics and marketing technology, including hands-on evaluation and implementation of new tools
• Mentor junior analysts and contribute to team development through direct coaching and support

• Bachelor’s degree in Data Science, Statistics, Information Systems, or related field
• 5+ proven hands-on experience in data analytics or customer segmentation
• Proficiency in SQL, Python, Segment, Excel, Tableau, Adobe, etc., with demonstrated ability to use these tools in daily work
• Ability to translate business requirements into technical specifications and communicate complex concepts to non-technical partners
• Strong knowledge of digital marketing principles, with practical application in campaign execution
• Team player with ability to build strong cross-business relationships through direct collaboration
• Strong communication skills with the ability to influence and manage stakeholders and senior management

• Experience in marketing operations and/or Mar Tech industry platforms, with hands-on involvement in platform setup and management
• Proficient in project management and agile tools such as Microsoft Project, Excel, PowerPoint, JIRA, and Confluence, with practical experience in project tracking
• Experience with customer data platforms (CDP) and marketing automation tools (Salesforce, Segment, SAS, Adobe, Microsoft, etc.), including hands-on configuration and usage
• Experience working with marketing technology agencies, digital agencies, IT consultancies, and/or digital marketing agencies
• High energy, solutions-oriented individual able to manage multiple initiatives under tight deadlines, with a hands-on approach to problem solving
• Strong relationship development and negotiating skills; able to earn respect and trust among business partners and team members through direct engagement

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a…