Manager, IT Project Management Office

University of Delaware

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Job No: 503026

Work Type: Staff

Location: Newark, DE/Hybrid

Categories: Information Technology, Full Time, Program/Project Management

Pay Grade: 32S

Context of Job: University of Delaware Information Technologies (UDIT) () provides the IT infrastructure, central IT systems and applications, and IT services for University of Delaware teaching, learning, research, administrative, and outreach activities.

The Enterprise Solutions & Governance team delivers enterprise system services that support the University's administrative functions, student and faculty success, and campus services. This includes full lifecycle ownership of ERP platforms, integrated applications, and shared enablement capabilities, from strategy and solution design through implementation, operations, and continuous improvement. In addition, the team provides enterprise-wide governance, strategic planning, and project management services that support all IT units by establishing clear prioritization, alignment to institutional goals, and disciplined, transparent delivery of technology initiatives.

Under the supervision of AVP, Enterprise Solutions & Governance, the PMO Manager provides strategic leadership for the Project Management Office (PMO) within UDIT. This position is responsible for establishing and governing the project management framework that enables consistent, transparent, and effective delivery of technology projects across the institution. Working closely with the AVP for Enterprise Solutions and Governance, service owners, and functional leaders, the PMO Manager ensures that technology initiatives are aligned with institutional priorities, mission, and long‑term strategic objectives.

The role leads project portfolio oversight, facilitates project intake and prioritization, and provides executive-level visibility into project progress, resource needs, risks, and outcomes.

• Lead and oversee the UDIT Project Management Office (PMO), including supervision of IT Project Manager staff.
• Define and continuously enhance the organization's project management framework, including standards, processes, tools, and governance practices.
• Promote a culture of accountability, transparency, and effective project delivery across UDIT and partner teams.
• Serve as a strategic advisor to leadership on project planning, prioritization, and execution.

• Lead the development and oversight of the UDIT project portfolio to ensure initiatives are aligned with institutional mission, vision, and strategic priorities.
• Facilitate project intake, evaluation, and prioritization processes in collaboration with service owners and leadership.
• Provide strategic oversight of project pipelines, dependencies, and risks to ensure coordinated delivery across initiatives.
• Develop and manage comprehensive project plans, timelines, budgets, and risk registers to ensure on‑time, on-budget delivery.
• Monitor scope, dependencies, and resource allocation across work streams to maintain alignment and accountability.
• Oversee quality assurance processes, including design validation, configuration reviews, testing, and data integrity checks.

• Work with functional leaders and service owners across the campus to translate strategic goals into well‑defined project initiatives.
• Support leadership in prioritizing investments, allocating resources, and balancing competing initiatives across the portfolio.
• Ensure projects are planned with clear scope, timelines, milestones, and resource considerations.

• Develop portfolio‑level reporting and dashboards that provide leadership with clear insights into project status, risks, priorities, and performance.
• Tailor…